Technology

Air Travellers Around The World Split Over In-Flight Connectivity!

Services offered by an airline may be uniform all around the world, but whether passengers like it or not, depends on the country they stay in.

U.K based Data & Measurement company, Nielsen, conducted a survey which involved 8000 travellers from 10 different countries to understand the needs of an airplane passenger.

While airlines a ready to provide in-flight connectivity 24/7, passengers from France, Germany, Japan, Sweden, Britain and the US are happy to keep their phones on airplane mode and not make calls while flying. However, air travellers from India, China and Middle -East are keen on in-flight connectivity.

Here are the key findings related to In-flight connectivity –

  • 69 % of German passengers think that it’s not necessary to be connected via phones while travelling by air . But, only 12 % of Indian and 18% of Chinese travellers agree with this.
  • Flyers from India & China said that they would be more than happy to pay for in-flight connectivity even if the flight costs more.
  • Most of the Japanese travellers were worried about the disturbance caused on the flight due to in-flight connectivity.

While travellers from Asia & Middle-East are keen on chatting inside the airplane, their major concern is about the contents of refresher packs handed out by airlines.

Travellers from the United Arab Emirates, China and India said that airlines should provide toothbrush and eye mask. But, travellers from Sweden don’t really care about it, with only 38% agreeing with this.

Fewer than one-third of the respondents, from any country, want a shower, spa, wellness service or fitness equipment on board.

Generously sized seating is regarded as a priority on long-haul flights, especially for Americans, with 59 percent of US respondents ranking bottom space and legroom as very important.

Here are some other key findings from the Nielsen survey –

  • Most British travellers are bothered to stand in the airport check-in line while Swedish travellers don’t mind standing in the queue.
  • Having a range of in-flight films, music and audio-books on offer matters most to travellers from the US, India and the UAE.
  • Japanese flyers aren’t really keen on hearing updates from the pilot, whereas travellers from India & South Africa want the pilot to give regular updates.
  • Fast, free Internet access is globally desirable but especially popular in China, South Africa and the US.
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Interesting Facts About Airplanes That You Probably Didn’t Know

Airplanes have changed a lot since the time Wright brothers invented it.

Those bulky wood and cloth aircrafts have transformed into sleek Boeing Dreamliners, thanks to modern technology.

Airplanes today are designed in a very unique way and everything you see inside has a specific purpose.

To help you understand the inner workings of air travel, here are a few interesting facts about airplanes that you must know.

1.Some Airplanes Have Secret Bedrooms

On long haul flights, a cabin crew can work for up to 16 hours a day!

To help them combat fatigue some aircrafts, such as the Boeing 777 & 778 Dreamliners, have tiny bedrooms where the cabin crew can rest and relax.

These bedrooms can be accessed via a hidden staircase that lead up to the room which has facilities such as beds, a bathroom and in-flight entertainment.

2.Airplane Cabins Are Deliberately kept Cold

While boarding an airplane you must have felt a sudden change in temperature as soon as you enter the cabin.

As it turns out, there is a pretty good reason why they are kept bone-chilling cold.

According to a study conducted by the American Society for Testing and Materials, travellers are more likely to faint inside an airplane than on the ground due to ‘Hypoxia’.

This is a medical condition where the body tissue does not receive enough oxygen and can be triggered inside a warm airplane cabin.

Plus, we as humans have different internal body temperatures, but airlines can’t really adapt to everyone’s internal system.

This is why, they regulate the temperature based on the average population and keep the cabin on the cold side.

3.Airplane Seats Don’t Face Backwards

Many researchers suggest that backward facing seats on an airplane are safer because during an emergency landing, they provide more support for the head, neck and back.

However, it’s unlikely that passengers will walk into an airplane and see rows facing the tail of an airplane.

The reason is simple! Airlines want to save money.

During an impact, the passenger’s centre of gravity will be higher on a backwards facing seat, causing it to take more strain. The seat itself, the fittings and the floor of the aircraft will need to be strengthened.

That would increase the weight of the aircraft, which would increase fuel consumption. With oil prices rising each day, airlines can’t take that chance and cut costs.

International airlines such as British Airways, American Airlines and Etihad feature backward facing seats but they are rare and only available in the First-Class or Premium cabin.

4.Airplanes Tyres Are Burst Proof

The tyres of an airplane are designed to withstand a weight of more than 35 tons.

These tyres are so strong that airplanes can land at 170 Miles per hour for more than 500 times.

Additionally, airplane tyres are inflated to 200 pounds per square inch, which is about six times the pressure used in a car tyre.

If the ground crew needs to change the tyre, they simply use the technique applied in changing car tyres, however the tools used are much bigger.

5.Airplane Lights Set Your Mood

According to researchers, lighting in an area has a direct effect on our mood. The more intense a light is, the more intense human emotions will be.

For instance, Virgin Atlantic uses LED cabin lights which create more than 16 million different colour combinations. They use it not only to calm down, but also refresh passengers.

If you’ve travelled on a Virgin Atlantic flight, you may have noticed colour changes throughout the flight. Each colour has a different purpose: to induce deep sleep, to gradually wake passengers up and to energize them.

This is one reason why the crew dims the cabin lights during landing at night. In the unlikely event that the airplane landing goes badly and passengers need to evacuate, airlines want passengers to be calm. The dim lighting also helps passengers adjust their eyes to the darkness.

6.Airplanes Don’t Need Both Engines To Fly

The idea of an engine failing mid flight can be a frightening one, but don’t worry. Your airline has you covered!

Airplanes usually use both engines, but in case of emergencies, pilots sometimes switch off one engine.

Any airplane must be certified by authorities for Extended-range Twin Operations (ETOPS), which basically means how long it can fly with one engine.

You’d be surprised to know that an aircraft can fly for almost 5 and a half hours with just one engine functioning.

7.Airplane Windows Have Tiny Holes

We constantly look outside the airplane window while flying, but hardly do we notice the tiny hole at the bottom of it.

An airplane window has 3 layers of special glass known as ‘Acrylic’.

The exterior window is used to prevent things from coming inside the airplane and maintain cabin pressure.

In the unlikely event that something happens to the exterior window pane, the second layer of acrylic acts as a fail-safe option.

The tiny hole in the interior window is there to regulate air pressure so that the middle pane remains intact.

8.Airplane Oxygen Masks Are Functional For A Short Time

Safety instructions on a flight include how to use oxygen masks.

But one thing that flight attendants don’t tell you is that oxygen masks only have about 15 mins worth of oxygen.

It sound like a short amount of time, but in reality, its more than sufficient.

Oxygen masks drop when the airplane cabin loses pressure, which means the aircraft is also losing altitude.

A pilot responds to this situation by moving the airplane to an altitude below 10,000 feet, where passengers can breathe normally.

That rapid descent usually takes way less than 15 minutes, meaning those oxygen masks have more than enough air to protect you.

9.Why Airplanes Leave Trails In The Sky

Most of us love watching how airplanes paint the blue sky with their white trails!

But, have you ever wondered what those white lines are?

When airplane engines run, the exhaust releases hot water vapor which condenses when it hits the cool air outside, leaving a cloud of white puffy lines in the sky.

That is why these lines are called ‘Contrails’.

So the next time you fly, take a moment to admire the fact that even the most insignificant details about an aircraft have a lot of thought and science behind them.

Nothing in the aviation industry is done without a good reason!

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Indian Airports Left Vulnerable Due To Lack Of CCTV Cameras!

In an annual audit conducted by Central Industrial Security Force (CISF), it was found that security at Indian airports is not as tight as it should be.

CISF has highlighted that there are “Dark Zones” at 34 airports in India. These zones have been created due to a lack of CCTV cameras at these airports.

‘Dark Zone’ is a term used by authorities to identify areas inside the airport which cannot be seen by the security through CCTV cameras. Dark zones arise due to modification work inside terminal areas or change in the airport layout

According to CISF’s audit report, there is a deficiency of 1,882 cameras at these 34 airports and many of them don’t have a ‘Digital Video Recording System’. This hampers the CISF’s investigation process.

Apart from CCTV cameras, the audit report also addresses other security issues such as shortage of baggage X-ray machines, bomb detectors and walkie-talkies at airports across the country.

According to a CISF officer, passengers are occasionally checked at entry gates based on profiling. For that, they need  X-ray machines, Hand-Held Metal Detectors (HHMDs), Door-Frame Metal Detectors (DFMDs) and Explosive Trace Detectors (ETDs). He also said that 26 airports need X-ray machines,  3 airports need HHMDs, 8 airports need DFMDs & 30 airports need ETDs.

Airports Authority Of India(AAI) has said that 402 additional x-ray machines have been procured. Apart from this AAI will hold meetings with stakeholders and members of the airport security committee on a regular basis to implement various security measures required.

CISF was created in 1969 and has been providing security to airports, government buildings, seaports and power plants amongst others. It manages security at 60 out of the 98 operational airports in India.

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Vadodara Airport Will Soon Switch To Solar Power

Vadodara Airport in Gujrat is all set to go ‘Green’!

The airport will use clean and natural energy for its day to day operations which will be produced by the newly installed solar power plant.

The power plant, which is located within the airport complex, will generate 675 Kilowatts of power, which will help the airport save around Rs 60 lakh every year on its electricity cost.

According to Vadodara airport director, Mr. Charan Singh, the solar plant will take care of 50 % energy requirements of the airport.

He also said that Airports Authority Of India(AAI) is responsible for building the power plant and a contract worth Rs 3.5 Crores was awarded to a private company to complete the job.

Recently, Kempegowda International Airport in Bangalore announced that they will soon go green and have started the expansion work of their solar power plant. You would be proud to know that, Cochin International Airport in India was the first airport in the world to be completely powered by solar energy.

This initiative by AAI to make ‘Green Airports’ will not only cut down an airport’s operating cost but will also help the environment by reducing carbon dioxide emissions.

We hope that more airports in India follow Vadodara and Bangalore airport’s example to save on electricity and go green. In a country where more than 300 million people still don’t have access to power, going solar may just be the solution that is needed to light up their lives.

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Bangalore Airport Will Soon Introduce “Self Check-In” Kiosks!

Passengers travelling from the Bangalore Airport, will soon be able to get their boarding pass without much hassle!

The Kempegowda International Airport(KIA) in Bangalore is planning to introduce 16 ‘Self Check-In’ kiosks near the airline ticket counters.

Director General of Central Industrial Security Force (CISF), Mr Rajesh Ranjan, has said that there is a lot of emphasis on introducing e-governance and e-handling at the Bangalore Airport due to the city’s reputation as a technology hub. For this purpose and to reduce check-in time, the airport might install self check-in kiosks.

Apart from these 16 kiosks, airport authorities will also introduce 2 assisted kiosks through which passengers can check in and get a boarding pass without going to the counters. The baggage can then be sent to the airlines from these kiosks itself.

Currently, there are a few such kiosks at the Indira Gandhi International Airport in New Delhi.

Mr Ranjan has also said that, following Hyderabad Airport’s example, CISF personnel are planning to do away with stamping of the boarding pass at Bangalore Airport.

They are planning to implement a check-in system where the passengers can swipe the boarding pass at the scanner, which will recognise the barcode and allow them in. However, the details of this system are yet to be finalized.

This decision taken by the Bangalore Airport will surely be a step further in implementing the government’s “DigiYatra” scheme, which lately took a hit after the Unique Identification Authority of India(UIDAI) refused to share Aadhaar data with aviation authorities.

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Paperless Travel At Indian Airports Hits Aadhaar Hurdle!

The government’s plan to make air travel paperless in India has hit a bump.

The Unique Identification Authority of India(UIDAI) has refused to share Aadhaar biometric data with aviation authorities due to security reasons.

Civil Aviation Ministry is looking at different identity options to implement the “DigiYatra” scheme. The other options that can be used for identification of an air traveller are passports or special identity cards made for this purpose but they won’t be able to give the same benefits as an Aadhar card.

The scheme aims at making air travel simpler for passengers by linking their Aadhar information with the database of different airline stakeholders. This would remove the need for paper-based documents or manual security checks at airports.

Many airports were gearing up for this scheme by implementing biometric security scanners and e-ticket gates to automate the check-in process.

In fact, a few months back, the government had announced that they will implement paperless travel at airports such as Varanasi and Vijayawada, however, UIDAI’s decision may stall such a move.

There have been many incidents in recent times where the Aadhaar data has been leaked, raising questions on the security of the biometrics of Indian citizens. UIDAI claims that their database is safe, but incidents of data breach have made them reluctant to share data with external authorities and agencies.

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Passengers Can Check-in For Flights From Hotels Near Mumbai Airport!

Passengers travelling from Mumbai Airport will now be able to remotely check-in for their flights from hotels located near the airport.

Mumbai International Airport Limited (MIAL) has installed self-check-in kiosks at 3 transit hotels within the airport and 6 hotels located outside the premises.

Here are all the details about it-

  • The self-check-in kiosks have been installed at the Sahara Star, Hyatt, Taj Santa Cruz, ITC Maratha, Hilton and The Lalit.
  • MIAL is in the process of installing these Kiosks at 5 other hotels located nearby.
  • Flyers will be able to check-in for their flight without any human interaction. This type of platform is known as Common Use Self Service(CUSS) Kiosk.
  • With the help of these CUSS kiosks, travellers will be able to print their boarding pass and baggage tags for their check-in luggage before leaving the hotel.
  • Passengers can move directly to the security queue once they reach the airport.
  • This system will make the entire check-in experience electronic.

The upgrade of IT infrastructure inside Terminal 1 of the Mumbai Airport has also made it fully self-check-in compliant.

Airlines such as IndiGo, SpiceJet and GoAir are now on the CUSS platform with baggage tag-enabled kiosks and self-bag drop facility. Passengers can generate their boarding pass and baggage tag from the kiosk and move to either the fast bag drop or self-bag drop counter.

The concept of “self-bag drop” has been implemented by many airports outside India for a while now. However, Mumbai airport implemented this system back in 2016 when it introduced self-check-in kiosks equipped to print out boarding passes and baggage tags inside the airport.

With the implementation of the CUSS platform, Terminal 1 at the Mumbai Airport becomes the first terminal in India to have a fully automated check-in system.

Airport officials have said that they are trying to bring more airlines on this platform for the convenience of passengers.

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Delhi Airport Will Install New ‘E-Visa’ Desks To Reduce Immigration Time!

There is some good news for international travellers flying in with ‘E-Visa’ at the Delhi Airport!

Authorities at the Indira Gandhi International Airport in New Delhi, will be setting up new e-visa counters to reduce the waiting time for passengers at the immigration desks.

Here are all the details about it –

  • Currently there are 32 e-visa counters at the arrivals section of the Delhi Airport.
  • 14 more counters will be added to these.
  • To accommodate them, the airport will be shifting the domestic-to-international transfer hall to the arrivals terminal.
  • Additional staff has been employed to manage these counters and are currently undergoing training to do so.
  • These counters will become operational by September 2018.

Airport authorities have taken this decision to cater to the increasing number of foreign tourists which arrive at the international airport daily.

Every day, at least 2500 foreigners fly into Delhi and around 45% of them are e-visa holders. Processing of e-visa takes about 2-3 minutes per passenger which includes biometric checks.

During peak hours, passengers have to form long ques and wait for about 30 minutes to clear immigration. With the addition of these 14 counters, authorities are hopeful that this waiting time will reduce to just 15 minutes.

Delhi International Airport Limited(DIAL) has said that immigration process is the first thing that foreigners experience when they arrive and for making things convenient for them, DIAL has taken this decision.

DIAL also plans to install e-immigration gates at the arrivals terminal of the airport. With these gates there will be no need for manual intervention and the clearance time per passenger will reduce further.

They will introduce this system on trial basis. If it’s a success, DIAL will install e-gates at the departure terminal as well.

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