Air India

Commercial Flight Operations To Start From Hindon Air Force Base!

There is some good news for air travellers in and around New Delhi!

Airports Authority Of India (AAI) has allowed commercial airplanes to operate at the Hindon Air Force Base in Ghaziabad from January 2019.

AAI has not only finalised plans for the Rs 45 crore civil terminal at the air force base but has also subsidised the regional flights that will operate from Hindon. They have put a cap of Rs 2500 per hour on the airfare.

All regional aircraft (seating capacity is less than 80) which operate from Delhi’s Indira Gandhi International Airport(IGIA) will be shifted to the new terminal in Hindon, to free up the slots for regular flights.

Flights under the Regional Connectivity Scheme (RCS) & small private jets will operate from Hindon until the expansion of IGIA which is supposed to be completed by September 2022.

Here are all details about the new airport terminal at Hindon Air Force base:

  • The terminal is spread across 3500 square meters.
  • It will have the capacity to handle 300 passengers and 150 arrivals /departure flights per hour.
  • The terminal will have all modern facilities like a huge check-in area, security-hold area, baggage handling system and commercial shops.

Altogether AAI will be 42,069 square meters of land will be taken on lease for the development of the airport.

As of now, major airlines such as IndiGo, SpiceJet, Jet and Air India operate RCS flights and will operate from Hindon as well.

It has not been easy for AAI to make this a success. There were a lot of issues with the farmer unions for acquiring the land to build the terminal facilities.

After many months of negotiations with the unions, AAI has finally come to an agreement on their terms and the project has started in full flow.

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Mid-Air Horror: Drop In Cabin Pressure Injures 30 Passengers!

Passengers on the Jet Airways flight from Mumbai to Jaipur had to suffer a nightmarish situation when the cabin pressure suddenly dropped mid-air.

More than 30 passengers felt dizzy, suffered nosebleeds and headaches. According to reports, the crew forgot to flick a switch that helps regulate cabin air pressure causing injury to passengers.

During a climb, the crew forgot to switch on the ‘Bleed Switch’ due to which cabin’s pressure could not be maintained. As a result, oxygen masks got deployed.

The Boeing 737 aircraft returned to Mumbai due to “loss of cabin pressure”. The pilots have been taken off duty and are  pending investigation.

There were 166 passengers and 5 crew members on board flight 9W 697. Of these, 144 passengers of the original flight travelled to Jaipur via an alternative flight of Jet Airways, while the other 17 refused to travel with them.

Five guests, who were referred to a hospital for additional medical check-up accompanied by the Jet Airways’ Care team, have since been released following a medical examination.

Why Cabin Pressure Matters

When at higher altitudes, it is important to maintain certain parameters within the cabin for passenger comfort. These include temperature, humidity, air circulation and cabin pressure.

The human body cannot endure an environment above certain altitudes and start reacting above 10,000 ft. It leads to various effects. Gases in the ear, sinuses and digestive tracts start to expand, causing bleeding from the ears and nose.

If cabin pressure is not stabilized it can cause catastrophic damage to the human body. Thankfully, all passengers are free from harm and are safe.

The airline will continue to offer necessary medical care and attention to the concerned guests as required. Jet Airways is also extending full cooperation to the Directorate General Of Civil Aviation (DGCA) for the ongoing investigation of the event.

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Air India Pilots Avoid Crisis Situation At New York’s JFK Airport!

On 11th September 2018, pilots of the Air India’s flight AI-101, from Delhi to New York, were caught in a nightmarish situation. Multiple system failures, bad weather conditions and low fuel made it a struggle for the pilots which were supposed to land the airplane in New York’s JFK Airport.

The flight was in a very bad situation however, the two pilots and an Air Traffic Control (ATC) operator were able to overcome this situation and saved the lives of 370 passengers onboard.

Here are all the details about the incident:

  • Air India’s Senior Commander Mr. Rustom Palia and Second-in-Command, Captain Sushant Singh, reported to the ATC operator at JFK Airport that the flight experienced multiple system failure while approaching the airport for landing.
  • Apart from these, the flight also witnessed the malfunctioning of all three of its Instrument Landing System (ILS) receivers on board. This meant that the pilot of the aircraft needed to manually land the flight.
  • They had to abort landing at JFK and spent close to one and a half hours in the air, trying to figure out to land at an airport in New York or a nearby city with good visibility.
  • Running low on fuel, they quickly needed a decent chance of sighting a runway early enough to make approach due to the failed ILS.
  • After help from the ATC tower operator they weighed various options to solve that situation and decided to land at Newark Airport.
  • The AI pilots skillfully managed to land the airplane safely, 38 minutes after hovering over JFK Airport.

According to reports, the Air India’s B777 aircraft had flown over 36,985 hours and had been in service for almost 9 years. While the incident was transpiring, there was panic among passengers as the aircraft managed to land.

A pilot can fly an aircraft without the onboard navigation system, however, the accuracy often suffers.

Mr Palia and Mr. Singh defied all the odds and used their experience and skills, with the help of the ATC operator, to avoid a disaster situation and saved the lives of all passengers.

Air India has set up an inquiry on aircraft and constituted an internal inquiry under the airline’s ‘Flight Safety Department’.

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India’s First Biofuel Run Airplane To Fly On Monday!

India is all set to create history. It may become the first developing nation to test a biofuel-run aircraft!

Indian carrier, SpiceJet, announced that it will fly a passenger aircraft which will solely run on biofuel.

The aircraft will take-off from Dehradun on Monday and fly around the city. If it’s a success, SpiceJet will make the airplane fly again from Dehradun to Delhi. Senior officials from the government and airline will be on board the flight to see the results.

The main purpose is to make air travel economical and bring some respite to airlines in India who are fleeing the pressure of rising fuel prices globally.

Biofuel, produced from vegetable oils, recycled grease, algae, and animal fat, is an alternative fuel that can be used in place of fossil fuels. According to some estimates, biofuel has the potential to reduce the aviation carbon emissions by up to 80 percent.

Global association of airlines, International Air Transport Association (IATA), has set a goal to cut carbon emissions for the industry by 50 percent by 2050.

Till now, no developing nation has tested a biofuel-run flight. However, some developed nations like Australia and the US have flown commercial flights on the sustainable fuel. Australian airline Qantas had flown a Dreamliner between Los Angeles and Melbourne in January this year.

Alaska Airlines and KLM had also tested flights using biofuel. Many nations are testing biofuels for flight operations to get independence from Aviation Turbine Fuel (ATF) which is a non-renewable fossil fuel and costly.

If the test flight on Monday is a success, we may soon have ‘Green’ airplanes flying us from one place to another. Biofuels will definitely be a cost-effective and pollution-free substitute for ATF

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In-Flight Internet & Calling Services May Start In October 2018!

The telecom department is all set to allow in-flight calls and internet services on airplanes in India by October end this year.

The Department of Telecommunications(DoT) has said that they are in the final stages of in-flight connectivity license norms and the service option will be given to carriers and telecom companies within two months

DoT has largely followed all recommendations put forth by the Telecom Regulatory Authority Of India (TRAI) in terms of drafting guidelines. After the department clear the plan, an estimated two weeks will be required for the Law Ministry’s approval.

There have been meetings with both telecom operators and airlines and some players have shown interest in offering the services.

In January 2018, TRAI issued recommendations to allow both calling and Internet services on domestic flights. As part of the in-flight connectivity proposal, the Telecom Commission will initially allow Wi-Fi on flights and slowly get into voice services as well.

The internet services will be allowed through Wi-Fi onboard. For calling services, the airplane/flight mode on the phone will have to be kept off. It is expected that consumers will need to pay an additional fee to avail these in-flight services, however, telecom companies may gradually throw-in bundled packages to attract frequent fliers.

While there is no immediate clarity on pricing of such services, analysts say that it could be much higher than the rates for mobile services on the ground. This is because airlines will have to make an initial investment to install the equipment required to support in-flight connectivity.

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SpiceJet To Offer Free In-Flight Entertainment Services!

In a bid to compete with the rising competitions in the domestic aviation market, SpiceJet has announced that it will offer free ‘In-flight Entertainment’ services to its passengers.

The low-cost carrier has introduced an in-flight entertainment system called ‘SpicEngage’ which will allow flyers to watch movies, TV shows and play games onboard SpiceJet flights using their own mobile phones, tablets or laptops at no cost.

According to the Chairman & Managing Director of SpiceJet, Mr. Ajay Singh, SpicEngage will vastly improve the onboard experience of their guests. SpicEngage has been strategically designed with attractive and creative content aimed at catering to audiences across all ages.

Unlike traditional in-flight entertainment systems, flyers can easily access SpicEngage on their hand-held devices by following a few easy steps. The system is currently available on all SpiceJet’s domestic and international flights.

Here are the details about the SpicEngage system-

  • The platform will host a wide range of content under 5 main categories-Watch, Play, Explore, Read and Eat
  • In the ‘Watch’ section, flyers will be able to watch cartoons, popular web series, stand-up comedy videos and short movies
  • The ‘Explore’ section will display content for travel and lifestyle enthusiasts with articles and videos related to tips on fashion, vacation and much more
  • The ‘Read’ section offers a whole lot of content especially for well-read travellers who prefer to keep themselves abreast with the latest in the aviation industry.

With this decision, SpiceJet becomes the first Budget Airline in India to Introduce Inflight-Entertainment for free.

This will surely help the carrier to compete with its rivals such as IndiGo and GoAir, in the low-cost segment and get a better grip on the Indian aviation market.

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Everything You Need To Know About Your Airline’s Seat Selection Fee!

Back In 2004, Air Deccan used to assign seats free of charge and everyone used to hangout at the boarding gate to grab the best possible seat on the airplane.

But, airlines today charge us for everything, whether it’s checking a bag, choosing a seat or ordering a meal.

In 2015, Directorate General Of Civil Aviation (DGCA) officially allowed airlines in India to charge money from passengers to select their seats and airline operators formed their own rules regarding this.

So, to make things simpler for you, we are going to tell you about the different fees that airlines in India charge you for selecting your preferred airplane seat.

1.Vistara

In a bid to make their airline more customer friendly & stand out from others in the industry, Vistara only charges for emergency exit row seats.

You have to pay anywhere between Rs 500 to Rs 1000 for these seats, depending on the length of your flight.

All the other seats are free to be assigned once you’ve booked your tickets, so make sure you check-in online to grab your favourite place on the airplane.

*If you’re a ‘Club Vistara’ member or a ‘Singapore Airlines Kris Flyer’, you wont have to pay for your exit row seat.

Read More About “Vistara’s Seat Selection Policy

2.Jet Airways

On Jet Airways, you can select a seat from 331 days to 12 hours before your flight’s scheduled departure time.

Seat selection charges for Centre, Aisle or window seat can vary between Rs 99 to Rs 950, depending on the route you fly on. They charge Rs 899 for Bulkhead or Front row seats and Rs 699 for seats in the exit row.

Most of the seats in the back of the economy cabin are free of cost for pre-selection.

*JetPrivilege “Platinum” members can select any seat free of cost in any class, however, those with a “Gold” membership have to pay for seat selection in certain fare classes. Make sure to add your loyalty number before booking a flight.

Read More About “Jet Airway’s Seat Selection Policy

3.Air India

The state owned airline, recently decided to ask for payments for seat selection on domestic flights.

For front and exit row seats you have to shell out Rs 500. For window and aisle seats, they charge you Rs 200.

You can pay and select your seats in the front and middle section of the airplane until 4 hours prior to departure.

For pre selecting your seat with Air India, you can’t just pull up the seat map, select a seat and pay for it. Once you pay for the selected seat, and if the seat is assigned to you, you’ll find it out 24 hours before the flight.

For instance, if you’ve paid for an aisle seat, you can get it in Row 5 or Row 11.

*To select a seat for free with Air India, you’ll have to go old school. Arrive early at the airport and ask nicely for you preferred seat ,if you haven’t checked in online.

Read More About “Air India’s Seat Selection Policy

4.SpiceJet

SpiceJet has allotted 5 rows in their airplanes ( 3 in the front and 2 in the middle) with seats which have extra legroom.

They charge up to Rs 1000 for these seats which are labelled ‘SpiceMax’. The airline provides a host of services  to those who select SpiceMax, including an inflight meal, priority check-in and baggage handling.

For other seats on the airplane, you have to pay anywhere between Rs 99 to Rs 300.The only way to get a free seat is if you arrive at the airport early and get one.

*If you’re a “SpiceClub” member, you can get into a ‘Members Only’ que, which is mostly empty and have a better chance of getting a better service and airplane seat.

Read More About “SpiceJet’s Seat Selection Policy

5.Air Asia India

Air Asia offers you the option of a “Hot Seat”. These have extra legroom or are situated in the emergency exit rows.

For these seats you have to pay anywhere between Rs 500 to Rs 660 and are available only for their flights on domestic routes.

Air Asia in general charges you based on the row you choose to sit in, rather than the type of seat. It will cost you in the range of Rs 99 to Rs 250.

*If you choose your seat while booking your tickets, you get a 10% discount on that seat. For instance, the first row Hot Seat comes at Rs 600 if you select your seat when you book  your ticket.

Read More About “Air Asia’s Seat Selection Policy

6.GoAir

This airline sells the first 2 rows as Business class, but row 3 onwards you have to pay for selecting your preferred seat.

Emergency exit row seats will cost you Rs 600 if you book online & Rs 800 if you book it at the airport.

For others, you’ll have to pay between Rs 99 to Rs 300 depending on the type of seat.

*The last rows of the airplane are assigned free of cost, however there maybe a window missing on their window seats due to the airplane’s design structure.

Read More About  “GoAir’s Seat Selection Policy

7.IndiGo

India’s leading airline, IndiGo, has a comparatively straightforward process to allot you seats on their website.

On routes where their A320 aircrafts operate, you have to pay Rs 600 (Online Booking) or Rs 800 (At The Airport) for their “XL” seats, which have extra legroom. For sitting in the middle or front section of the airplane, you’ll have to shell out anywhere between Rs 200 to Rs 300

Seats at the back of the airplane are free for selection but usually run out quickly.

On their ATR flights, which they use for regional transportation, you have to pay Rs 100 to Rs 200. These aircrafts have 4 “XL” seats for which you’ll have to pay Rs 300.

The best way to get a free seat is to let the airline automatically check you in when the ticket is issued.

*You can get a free upgrade to XL seats if you arrive early and politely ask for it. The only catch is that XL seats fill up really fast and are usually unavailable, but you can give it a try.

Read More About “IndiGo’s Seat Selection Policy

If you want to know more about your airline’s seat selection policy, look no further. Download The AirWhizz app to get all the details regarding different airline policies along with airport information and real-time flight updates on the move.

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Air India Records Highest Number Of Passenger Complaints In June 2018

With the Air India disinvestment falling into shambles, it seems like the debt-ridden airline can’t catch a break.

The state-owned airline had the most number of complaints lodged against it, amongst all domestic airlines, in June 2018.

According to the Directorate General of Civil Aviation (DGCA) domestic traffic report, a total of 677 passenger complaints were registered last month against different airlines in India.

Here are all the details about the report –

  • Air India topped this list with 237 complaints registered against them.
  • Jet Airways & its low-cost subsidiary ‘Jet Lite’ stood second with 199 complaints against them.
  • IndiGo had a total of 140 complaints registered against it.
  • Complaints against airlines such as AirAsia, Vistara, TruJet & Air Odisha were in single digits.
  • Air Deccan & Zoom Air recorded no complaints against them.

Almost 29 % of the total complaints were due to flight operation problems such as delays, 27 % were due to baggage handling issues and 25 % of complaints were against customer service related issues.

The remaining 19 % of the complains were related to various other reasons such as staff behaviour, refund, airfare and food catering.

The DGCA report shows that although the percentage of complaints against flight operations and customer service were lesser in June as compared to the previous two months, complaints related to baggage, refund and staff behaviour had risen.

Out of the 677 complaints, 615 issues have been dealt with, however, 62 cases still remain unsolved.

The report also stated that the number of passengers travelling by air in the month of June has drastically reduced as compared to April & May, due to the end of the tourist season.

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