Aviation Insider

Articles giving aviation insights

Trial Run For ‘Digi-Yatra’ Starts At The Chennai Airport!

Passengers at the Chennai Airport will soon be able to experience a paperless boarding process.

The Airports Authority of India (AAI) has started a trial run of the ‘Digi-Yatra’ programme at the Chennai Airport to introduce paperless travel to domestic and international travellers.

The concept of ‘Digi-Yatra’ was introduced by the Ministry of Civil Aviation in June 2017. It aims at making the travellers journey through the airport hassle-free by incorporating modern technology.

To use this facility passengers will have to register themselves at the government’s Air-Sewa portal and generate a ‘Digi-Yatra-ID’.

Here are the details of how the system is being implemented at the Chennai Airport –

  • E-Gates will be used by the passengers for Check-in and Immigration boarding.
  • All the information about the passenger will be shared with agencies working at the airport, via the portal, for faster identity authentication.
  • Immigration counters will be rearranged at the airport to incorporate the E-Gates.
  • This arrangement will help passengers, who have the unique Identity number, to pass through these E-Gates with ease.
  • The Air Seva App will help passengers navigate through the Chennai Airport using a digital guidance system.
  • The authorities are also going to implement interactive Kiosks at the airport and develop augmented reality apps for the passenger’s convenience.

Authorities at the Chennai Airport are looking to implement ‘Digi-Yatra’ to ease congestion, especially at the international terminal.

A few weeks back AAI conducted a trial run at the Hyderabad and Bangalore Airport in which boarding of a few passengers was done using E-Gates. The response was really good, and the average boarding time was reduced by almost  15 minutes.

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Everything You Need To Know About The Delhi Airport!

Frequent flyers travelling to the Indira Gandhi International Airport in Delhi have made this airport their second home.

From having breakfast and relaxing during pit-stops to shopping at duty-free and airplane spotting, this technologically advanced airport has served weary travellers well.

Yet, most of us are unaware about the years of planning that has gone in building this facility to make air travel a breeze.

So, let us look at how this modern marvel came into being and what it has achieved.

History

The main airport for Delhi till 1962 was the Safdarjung airport which was built in 1930.

Due to increasing air passenger traffic at Safdarjung, the operations were shifted to the Palam Airport which was known as the Royal Air Force (RAF) Airport during the British rule.

In the 1970’s, the air passenger traffic at the Palam airport increased to 1300 passengers per hour and continued to grow at a fast rate.

Owing to this, a new terminal was built which was 4 times the size of the old Palam airport by the early 1980’s and on 2nd May 1986, the Palam Airport was renamed as Indira Gandhi International Airport.

In 2006 the Aviation Minister, Mr. Praful Patel, decided to sell the management rights to the Delhi International Airport Limited(DIAL) which comprises of the GMR Group (64 % Stake), Fraport (10% Stake) and Airports Authority Of India(26 % Stake).

This move gave DIAL the opportunity to make the IGIA an ultra-modern airport and since then they have been continuously improving and adding world-class facilities to it.

Awards & Recognitions

1. At the Skytrax World Airport Awards in 2015, Delhi Airport was given the award for “The Best Airport in Central Asia/India” and “Best Airport Staff in Central Asia/India”.

2. It won the award for the “Best Airport” and “Best Airport Service Quality”, in the 25–40 Million Passengers Per Annum (MPPA) category, which was given by the Airports Council International(ACI) in 2015.

3. The Delhi International Airport Limited won the ‘Golden Peacock Award’ for Corporate Social Responsibility under the Aviation category for the year 2016.

4. As per Airports Council International (ACI) ASQ 2016 rankings, IGI was proclaimed as the world’s second best airport in over 40 MPPA category.

5. It was also recognised as Asia-Pacific’s first airport to achieve a carbon neutral status at ACI’s Airport Carbon Accreditation certificate presentation ceremony in 2016.

6. In 2017, Delhi Airport won the ‘Best Airport’ award from the Airports Council International along with Mumbai International Airport in the over 40 MMPA category.

Interesting Facts About The Delhi Airport

1) The airport was operated by the Indian Air Force before its management was transferred to DIAL.

2) Delhi Airport was the first airport in the country to implement Airport Collaborative Decision Making (A-CDM) system to help keep a track and improve predictability of take-offs and landings.

3) Terminal 3 at The IGIA has been constructed using the “North Light” concept where the natural light comes from the blue sky and not directly from the sun.

4) IGI airport is spread over an area of 5,106 acres, which is equal to the area covered by 4000 football fields.

5) The mudra installations inside IGIA have been collaboratively designed by Indian industrial design firm Incubis Consultants, U.S.-based branding company Landor Associates and Jaipur-based designer Ayush Kasliwal.

6) Delhi Airport is one of the few airports in the world which is capable of handling the giant Airbus A380 aircraft.

7) DIAL has drafted an expansion plan which includes the construction of Terminals 4, 5 and 6 by 2030. The three terminals will cater to international travellers only. This will increase the airport annual passenger capacity to 100 million.

Delhi airport is one of the best examples of how far we have come in terms of cultural and infrastructure growth. Hopefully, with the governments UDAN scheme being implemented in full force, airports in India will be able to compare themselves to the likes of Delhi and Mumbai airport.

If you want to know more about things to do at the Delhi airport, look no further. Download the AirWhizz app and get information about different places to eat, shop & relax at the Delhi Airport along with real-time flight updates the next time you fly.

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TRAI Won’t Regulate Prices On In-flight Internet!

A few weeks back, the Telecom Commission approved the decision to allow passengers to access internet and make calls while travelling on an airplane.

However, the Telecom Regulatory Authority Of India(TRAI) announced yesterday that they will not regulate the tariffs paid by passengers for In-Flight Connectivity (IFC) services over Indian airspace.

According to TRAI’s Chairman, Mr. RS Sharma, tariffs in the telecom sector are governed by market forces and In-flight connectivity is no exception.

He also said that the manner in which Inflight service is provided will be structured and decided upon by both Indian telecom companies and International telephone operators as per rules. The latter will have to act as an intermediary between local telecom companies and the airline.

What this means is, in order for international flights to start getting signal when they enter Indian Airspace, Indian telecom operators handling local stations will have to make arrangements with International service providers. They will not go to the airline directly.

What Telecom Companies Think!

With the In-flight Connectivity (IFC) initiative, Aircraft companies such as Airbus and Boeing can partner up with Indian telecom operators to install the necessary equipment on flights and allow them to enter into a pact with local broadband providers.

In India, companies such as Reliance Jio Infocomm, Bharti Airtel, Tata Services and Hughes Communications are VSAT (Very Small Aperture Terminal) & CUG (Closed User Group) license holders. They can look forward to tying up with International telecom companies.

However, Indian companies are not enthusiastic about the decision by the Telecom Commission and are rethinking about investing in IFC.

They say that only the airlines will be benefitting from this because they are the ones who will be fixing the prices. Also, the revenue that the telecom companies will make from IFC may not be significant in the initial stages, so it may not be the best plan to invest in this.

They have also asked domestic airlines to rethink about providing calling services.

What Does The Aviation Industry Think!

According to Kapil Kaul, CEO of CAPA for the Indian Subcontinent & Middle East regions, it will cost Rs 125 to Rs 150 per minute for calling, as airlines will have to invest millions of dollars to install the equipment. He also added that it would make no business sense for providing these services on airlines in India since the duration of a domestic flight on an average is 1.5 hours.

Read more about IFC services and what it may cost you!

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Airlines Unhappy About New Air Passenger Charter!

A few days back the government proposed a new passenger charter for changes in the rights of air travellers in India.

Airlines in India, however, have shown their displeasure towards these proposed changes saying that if new rules are implemented, it will lead to a rise in airfares.

According to experts, these rules will have a massive impact on air ticket prices since airfares in India are already at a lower level as compared to other countries. They have said that the government has to decide whether they want air travel to be accessible to the common man or treat aviation as a luxury sector.

Airlines are opposed to the rules regarding relaxation in cancellation charges. Currently, every airline has a cancellation policy of their own. For example –

  • IndiGo charges its passengers a minimum of Rs 3000 on cancelling flight tickets
  • In case of GoAir, a passenger has to pay Rs 2950 for cancelling the ticket within 2 hours of the flight’s departure time.

Airlines like Vistara and Jet Airways allow their passengers to modify or make cancellations for free within 24 hours of booking the ticket, but the government is looking to make this a standard rule across all airlines in India.

Airlines have come out strongly against the proposed changes in compensation for loss or damage of passenger baggage as well. According to the government’s proposal –

  • The airline has to pay Rs 3000 Per Kg for loss of baggage.
  • For damaged baggage, the airline has to compensate Rs 2000 per kg.

Airlines claim that the compensation for loss is 10 times that of what a passenger pays for excess luggage and these rules may lead to scams. It may lead to a situation where a passenger can tell another person to pick up their bag and claim it as lost.

This latest development can slow down the government’s plan to empower air travellers and safeguard their rights against flight cancellations, delays or other inconveniences caused by the airline.

The passenger charter has been published on ministry’s website for public consultation. The public has a 30-day window to put in their recommendations and the new norms will be released by 15th July 2018.

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Flight Delays Reduced At The Mumbai Airport Due To Change In System!

Passengers at the Mumbai Airport have witnessed constant delays in flights for the past few days because of the upgradation of the Instrument Landing System (ILS) at the airport.

However, these delays have drastically reduced because of two main reasons –

Familiarity With VHF Omnidirectional Range (VOR) system

The VOR system was used by airports before the ILS  was developed and implemented.

The Instrument is placed at the epicentre of the two main runways at the Mumbai airport and sends out radar signals which help the pilot to align the airplane to the runway by following the signal.

Since the upgradation work of the ILS started, the airport has been using this system to help pilots land.

The pilots and controllers are familiar with this replacement system and are now being able to land and take off much earlier.

Change In Norms For Manual Landing

The authorities have had to adjust their rules regarding manual landing at the airport, which has helped in reducing the time by which a flight is delayed.

The distance to be kept between 2 airplanes before landing has been reduced from 6.5 miles to 6 miles

By doing this, the airport is saving 20 seconds after every aircraft lands, allowing controllers to add 3 to 4 more airplanes in their schedule every hour.

The amount of aircrafts operating at the airport has increased from 40 to 44 airplanes per hour because of this change.

The airport is also using 2 other systems to make flight operations smoother.

The Air Traffic Flow Management (ATFM) system for handling flights that are arriving at the airport and the Airport Collaborative Decision Making (ACDM) System which helps in the scheduling of flights on an hourly basis.

With this new traffic arrangement, aviation experts say that the number of hourly operations is now close to its full capacity at the airport and the way the airport is handling this situation shows high professional standards.

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Government May Not Sell Air India If The Price Is Not Right!

Civil Aviation Secretary, Mr. R.N.Choubey, announced on Tuesday that government may pull the plug on sale of Air India if they don’t get the right price for the airline.

He said that the government holds the right to sell Air India and if the bid price is found to be inadequate they may consider not selling the airline. However, he also said that there is still hope and the national carrier may fetch a good price.

In March 2018, the government had decided to sell 76% stake in Air India, along with its subsidiary Air India Express and 50% stake in its ground handling joint venture AISATS, as a single entity.

The Expression Of interest(EoI) has to be submitted by interested companies by May 31st. The qualified bidders will be selected by June 15 and the government will release a Request For Proposal (RFP) which would be a more detailed document on the disinvestment of the airline.

The Successful bidder will be known by end of August after they get the security clearance and are verified by the DGCA that the substantial ownership and effective control will go to an Indian according to FDI norms.

The government will decide the ‘floor’ price for Air India after the financial bids have been received. They have hired Ernst & Young as its transaction advisor to decide on the airline and its asset’s value, which will be used to fix the floor price.

Domestic and foreign firms had shown interest in the airline sale, but many backed out after the EoI was released. Aviation experts say that the reasons for domestic airlines opting out from the bid are as follows-

  • The New buyer will have to take over 61 percent (or Rs 33,392 crore) of the debt burden.
  • The winning bidder has to Retain 10000 – 15000 Air India employees.
  • The government will have 24% stake in the airline after the sale.

Foreign players such as International Airlines Group (IAG), Singapore Airlines, Lufthansa, Etihad and other non-aviation firms have shown interest in the airline, however, they will have to partner with Indian companies to bid for the airline.

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New Air Passenger Charter Proposes Full Refund Upon Cancelling Tickets Within 24 Hours!

For the convenience of air travellers in India, the Ministry of Civil Aviation on Tuesday published a draft of the passenger charter which say’s that travellers can cancel their flight ticket free of charge within 24 hours of booking it.

The new air passenger charter looks to amend the current provisions for charges incurred by travellers on cancellation and rescheduling of air tickets, amongst other proposed norms.

Here are the highlights of the proposed air passenger charter –

  • Passengers can cancel their tickets free of cost within 24 hours of booking it.
  • This rule will not apply if the tickets are booked less than 96 hours (4 days) before the scheduled departure time of the flight.
  • If a passenger misses their connecting flight due to a delay of more than 12 hours of the original flight, the airline has to compensate Rs 20000 to the passenger. If the delay is between 4 to 12 hours the airline has to compensate Rs 10000.
  • If the delay results in the flight departing the next day, then the airline will have to offer a free hotel stay.
  • These norms will be applicable only if the delay is due to the fault of the airline, and not if it is caused by bad weather.
  • If the airline informs about the delay more than 24 hours prior to the scheduled departure time and there is a delay of over 4 hours, the airline has to offer the passenger with option of a full refund.
  • If the passenger is informed about flight cancellation between two weeks to 24 hours of the scheduled departure time, the airline has to offer an alternative flight which is scheduled to fly within 2 hours of the originally scheduled departure time or refund the ticket.
  • Cancellation charges and rules have to be printed clearly on the ticket.
  • Under no circumstance can the airline or the travel agent charge more than the basic fare plus fuel surcharge on cancellation of tickets.
  • There will be no additional charges for correction of names on the tickets within 24 hours of booking the ticket.
  • The airline has to bear the cost of transferring the passenger to an alternate airport in case an alternate flight is offered which is scheduled to depart from a nearby airport.
  • In case a passenger is denied boarding, the airline has to pay Rs 5000 or more to compensate the passenger.
  • The airline has to have seats which are accessible to people with disabilities. They should have adequate leg space and remain blocked for special passengers, free of charge.
  • If the passenger does not receive their due compensation they can file a grievance on the AirSewa app or the DGCA’s grievance portal.

The charter has been published on ministry’s website for public consultation. The public has a 30-day window to put in their recommendations about the proposed charter.

The new norms are expected to be notified by July 15 after public comments on the proposed charter have been received by the Ministry of Civil Aviation.

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Flight Delays Expected At The Mumbai Airport Till 5th June 2018!

If you are planning to fly to/from the Mumbai Airport before 5th June, be prepared for your flight to get delayed.

Flights from the Chattrapati Shivaji International Airport in Mumbai might be delayed due to the upgradation work on the airport’s Instrumental Landing System (ILS).

The old ILS is being upgraded, for which the work started on 17th May and will continue till 5th June. Because of this, the system will be out of service from 11 a.m. To 11 p.m.

Here’s why the ILS is so important –

  • It is a ground-based navigational system which helps pilots to land. It gives guidance while landing and helps the pilots align the aircraft to the runway centreline.
  • With no ILS on Mumbai airports main runway ‘27’, the pilot has to slow down the aircraft earlier than usual while landing it.
  • Landing without the system’s guidance involves relying on the radar to look for the runway. This is known as “Non-Precision Approach”.
  • At the Mumbai airport, a pilot cannot continue to land below 1070 feet if they don’t spot the runway. This increases the chances of “go-around” and the pilot has to make another attempt to land the aircraft.
  • This can lead to air traffic congestion, as landing without the ILS takes more time.

On 18th May, the airport saw severe air traffic congestion with almost 230 arrival and 350 departure flights getting delayed for 40 to 60 minutes.

This forced officials to shift operations to the secondary runway ‘14’, which is shorter than the main runway and can handle only a few flights.

Airport officials also fear that due to weather conditions the visibility might fall below 1200 meters and the airport might have to shut operations. They have been coordinating with the meteorological department to keep a track of the weather conditions. As of now, chances of poor visibility are less for the next 20 days.

Jet Airways and Vistara have informed their guests about the situation via Twitter and have asked them to check their flight status before leaving for the airport.

If you want to know whether your flight has been delayed at the Mumbai airport, look no further. Simply download the AirWhizz App to get real-time flight updates via push notification on your phone and Fly Stress-Free!

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