Aviation Insider

Articles giving aviation insights

Indian Airports May Soon Get 3D Scanners To Check Hand Baggage!

Removing laptops, tablets and liquid items during airport security checks may soon become a thing of the past.

Some of the busiest airports in the world are conducting trial runs for screening bags using 3D technology.

The Central Industrial Security Force(CISF), who is in charge of security at Indian airports, is closely keeping a watch on these trials and might decide to test it here.

3D scanning machines have so far been tested at the New York’s JFK Airport and Amsterdam’s Schiphol airport. London Heathrow airport is currently conducting trials of this technology.

CISF released a statement saying that to implement this system they will have to change the rules regarding physical checking of handbags. They also said that senior officials at the Civil Aviation Ministry are very positive about this new technology and might consider bringing it to India.

According to a Bangalore Airport spokesperson, preliminary discussion to install 3D scanning machines at the city’s airport are underway. They are looking forward to deploying this technology with a view to enhance customer experience and make airport security more efficient.

Most Indian airports, over the past few years, have not been able to improve their airport security infrastructure, leading to long serpentine-like queues during peak hours.

In fact, CISF had raised a red flag last year, over increasing rush at security checkpoints at busy airports. According to a report released by them, the total passenger traffic at all airports has increased by 65% over the past 5 years. However, this increase is skewed and abnormally high during peak hours at certain airports.

The CISF report also says that despite this huge increase, the security infrastructure and manpower have remained the same. This has resulted in congestion at security checkpoints and undue pressure on security personnel for speedy clearance.

Since expanding airport infrastructure takes time, technology like this will surely help manage the growing air passenger traffic at Indian airports.

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5 More Indian Airports To Allow Tag-Free Hand Baggage!

To make a passenger’s airport experience hassle-free, Central Industrial Security Force( CISF) has been continuously bringing changes to its airport security procedures.

On Monday, CISF announced that they will stop the practice of hand baggage stamping at the Khajuraho Airport, Swami Vivekanand Airport in Raipur, Jorhat Airport, Dimapur Airport and Shillong Airport.

A total of 42 Indian airports, including the 5 airports mentioned above, have done away with hand baggage stamping.

This new airport security regime was launched in April 2017 by CISF in consultation with the Civil Aviation Ministry and the Bureau of Civil Aviation Security (BCAS).

In order to implement this system, airports have had to upgrade their security arrangements by installing smart cameras and other high-tech security equipment.

According to a CISF Official, the operators of these 5 airports were asked to increase the length of the conveyor belt of the x-ray machine, so that handbags could be checked easily.

CISF Director, General Rajesh Ranjan, had recently released a statement saying that this practice will be implemented on all airports under CISF, by the end of 2018. Currently, CISF handles the security at 60 airports across India.

The old process of stamping hand baggage had become a major irritant for air travellers and airport authorities around India received many complaints about it.

Passengers complained that this process is a hassle for them because its very time consuming and in case they forgot to get it tagged, security personnel at the boarding gate would send them back.

CISF has acted upon these complaints and with technology advancing at a fast pace, all these procedures have now been replaced by smart gadgets to better equip security personnel at the airport.

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Interesting Facts About Airports That You Probably Didn’t Know!

Airports are fascinating places!

For some, they are simply a pickup point from where you travel from one place to another, but for many they serve as a second home.

The size and scope of airports can often be overwhelming, which is why it can peak the curiosity of many.

To shed light on some of the mysteries revolving around airports, here are a few surprising facts that you probably didn’t know about them.

1.Airports Often Sell Lost Luggage

Whether you leave or lose anything at the airport, it will go into a storage area where you have up to 90 days to collect it.

This includes luggage misplaced by airlines. However, airports won’t auction it until the airline has made all the efforts to try and track down the owner of the bag.

Airports take these items from storage rooms and either donate them to charities or sell them off for cash at auction houses.

In fact, last year Bangalore Airport held an auction for unclaimed baggage to get rid of the increasing pile of “lost” things.

2. Landing Slots Are A Huge Business

Airports charge airlines an exorbitant fee for the privilege of landing on their runways on certain days or times.

In fact, these landing slots are sold or traded between airlines.

For Instance, in 2016 Oman Air paid Air France $75 Million for an early morning arrival slot at the London Heathrow Airport.

High landing slot prices have been one of the major reasons why airfare has increased over the past 10 years.

3.Celebs Don’t Board Like You Do

You might have a famous person on your airplane, but you probably won’t know it.

Larger airports have separate check-ins and security protocols for celebrities. They often board their airplane directly through a secret door beside the jet bridge.

In the US, airlines such as United & Delta use a Porche or Cadillac to secretly transfer VIP’s from the terminal building to the airplane.

However, this kind of treatment doesn’t come cheap!

4.Airports Can Make Airlines Look Punctual

According to a travel survey conducted in 2017 on 8,50,000 flights globally, only 74 % of the flights arrived on time.

Airports change arrival timings to allow for delays and make airlines look more punctual than they actually are.

Read more about ‘The Complex Process Behind Your Airline’s Flight Schedule’

5.Celebrity Chefs Don’t Run Their Airport Restaurants

If you come across a celebrity chef’s restaurant at your next layover, chances are it isn’t actually run by the chef themselves.

Due to tricky logistics and security checks, special airport restaurant companies are in charge of running these outlets at an airport.

That means while you might have a nice meal, it’s probably not as good as it would be if you went to their actual restaurant.

6.Air Traffic Controller Towers Are A Peaceful Place

Contrary to popular belief, people in the Air Traffic Control(ATC) tower work in a stress-free environment.

In an interview with ‘The Telegraph’, an ATC tower operator said that people imagine ATC towers to be a hectic place where people are constantly screaming and throwing things at each other but it’s the opposite.

He also went on to say that outsiders are always surprised to see the serene environment inside an ATC tower.

7.Airport Operators Deliberately Keep Queues Longer

Airports are enormous, especially the boarding gate area!

But why is it that despite peak hour traffic, only one queue leads to a particular flight?

This is not because it’s convenient, but a single queue gives the person standing in it a sense of fairness that everyone would have to go through the same grind as they’re going through.

8.The Letter ‘X’ In Airport Codes Doesn’t Mean Anything

In movies, you must have seen people flying to or from LAX(Los Angeles International Airport).

Well! That ‘X’ doesn’t really stand for anything.

In 1938, International Air Transport Association(IATA) decided to change the airport coding format from 2 letters to 3 letter codes.

Thus, places like Los Angeles which had 2 letter codes had to add an ‘X’ in the middle or end of their previous airport codes.

9.Cash Exchange Rates At Airport Are Terrible

Passengers never get a great exchange rate at an airport terminal because exchange bureaus take advantage of disorganized travellers who have left things to the last minute.

If you’ve forgotten to buy your currency in advance, you’ll get far better rates by ordering it online, than getting it exchanged at the airport.

So remember to take cash in the currency of the country you’re going to before leaving for your trip.

10.Airports Are Designed To Stop You From Getting Lost

A lot of thought goes into airport layouts to ensure the smooth flow of travellers.

The key to a successful airport design is easy navigation, which is achieved through subtle but effective design cues that help people find their way from security to the gate.

For instance, airports are designed to have duty-free shops between security checks points and the boarding gate, to help you relax after clearing security & get you in the mood for shopping before boarding your flight.

If you want to go shopping before you catch your flight, look no further. Simply download the AirWhizz App to get information about different eateries and shops at the airport along with airline information and real-time flight updates to Fly Stress-Free.

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Surat Airport Gets Permission To Operate 24/7!

Surat Airport, which has recently been given an international status, is all set to operate 24/7.

Airports Authority Of India(AAI) has given the airport permission to operate round the clock. Airport operators have already started the process to recruit staff and set up immigration & customs counters at the terminal.

Last month, as per the Central Board of Indirect Taxes and Customs notification, Surat Airport was given the status of a ‘Customs Airport’, making it eligible to operate international flights.

Confirming this news, Mr. Guruprasad Mohapatra, Chairman of AAI  said that despite knowing the fact that Surat Airport is making losses, AAI has decided to make it operational for 24 hours a day. This is because they see a huge potential to expand air connectivity to South East Asia through Surat.

From October 1st, 2018, the airport will be operational 24/7 and will commence its first international flight. At present, the airport operates in 2 shifts between 6.00 a.m & 11.00 p.m. It remains shut for nearly eight hours every day.

Air India Express has shown interest in starting flights from Surat to Dubai. In fact, Mr. K Shyam Sundar, CEO of Air India Express, had visited the airport last year to inspect the terminal building, runway and other facilities available at the airport.

Recently, the Deputy Chief Minister of Gujrat, Mr. Nitin Patel, in his budget speech said that he has set aside Rs 1 Crore for setting up immigration facilities at the airport. The home department of the Gujrat Government has already asked the Director General of Police(DGP) to allot 68 immigration staff members at the airport for the financial year 2018-19.

Air passenger traffic at the airport has been on the rise and is continuously increasing by 20-25 percent every year. With Surat airport getting the nod to operate round the clock, International airlines can look at this city as an opportunity to boost their operations in India.

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Delhi & Mumbai Airport Will Soon Introduce “TaxiBots”!

In a bid to control air pollution and to help airlines save fuel, Delhi And Mumbai Airport are all set to introduce ‘TaxiBots’.

TaxiBots are aircraft taxiing vehicles that can reduce air pollution by reducing emissions from aircraft engines, as well as help airplanes save on fuel consumption by 85%.

Here’s how TaxiBots work–

  • TaxiBot is a semi-robotic vehicle which connects to the aircraft and is controlled by the pilot.
  • The vehicle is then used to taxi the aircraft from the parking bay to the runway, without using the airplane’s main engine.
  • It lifts and holds the aircrafts nose wheel, while the pilot backs the airplane from the terminal building.

These vehicles will also help reduce aircraft engine noise levels by 60% and foreign object damage by 50%.

TaxiBots have been designed by Israel Aerospace Industries (IAI), who announced last week that they will partner with KSU Aviation from India to operate these vehicles at Delhi and Mumbai Airport.

According to IAI, the contract will be implemented in two phases. The first phase will see these vehicles being implemented on a trial basis until December 2018.

The second phase will involve delivering 38 additional vehicles within a span of four years to the two international airports. Delhi Airport is likely to be the first to deploy these vehicles.

Delhi International Airport Limited(DIAL) has said that Indira Gandhi International Airport (IGIA) will be the first airport in the world to use this technology. They also said that the trials will start by September 2018 for a period of three months.

It is estimated that the air passenger traffic in India will increase from 308.7 million in 2018 to 1.6 billion by 2033. More than 1500 aircrafts have been ordered by different international & domestic airlines to operate in India.

TaxiBots may be the answer to the pollution at airports that may be caused by this exponential growth. If the trial is successful, other airports in India should consider adopting this technology to become more environmental friendly.

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Air India Records Highest Number Of Passenger Complaints In June 2018

With the Air India disinvestment falling into shambles, it seems like the debt-ridden airline can’t catch a break.

The state-owned airline had the most number of complaints lodged against it, amongst all domestic airlines, in June 2018.

According to the Directorate General of Civil Aviation (DGCA) domestic traffic report, a total of 677 passenger complaints were registered last month against different airlines in India.

Here are all the details about the report –

  • Air India topped this list with 237 complaints registered against them.
  • Jet Airways & its low-cost subsidiary ‘Jet Lite’ stood second with 199 complaints against them.
  • IndiGo had a total of 140 complaints registered against it.
  • Complaints against airlines such as AirAsia, Vistara, TruJet & Air Odisha were in single digits.
  • Air Deccan & Zoom Air recorded no complaints against them.

Almost 29 % of the total complaints were due to flight operation problems such as delays, 27 % were due to baggage handling issues and 25 % of complaints were against customer service related issues.

The remaining 19 % of the complains were related to various other reasons such as staff behaviour, refund, airfare and food catering.

The DGCA report shows that although the percentage of complaints against flight operations and customer service were lesser in June as compared to the previous two months, complaints related to baggage, refund and staff behaviour had risen.

Out of the 677 complaints, 615 issues have been dealt with, however, 62 cases still remain unsolved.

The report also stated that the number of passengers travelling by air in the month of June has drastically reduced as compared to April & May, due to the end of the tourist season.

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Bangalore Airport Under Pressure To Withdraw User Development Fee!

With Bangalore International Airport Limited (BIAL) registering huge profits in the past three years, there is a growing demand for withdrawal of the User Development Fee (UDF).

UDF is the tax that is levied on an airplane passenger by the airport operator, to receive a fair share of return on the investment done for development of the airport.

The Bangalore Political Action Committee (B.PAC) wants BIAL to stop burdening passengers with the fee and fund their infrastructure projects from other sources.

According to the data collected by B.PAC, BAIL has collected a total sum of Rs 1212 Crore as UDF in the past 2 years. This amount is 30%  more than what BIAL had estimated, based on traffic projections in 2010. .

The annual reports of Bangalore Airport show that 40% of its revenue comes from UDF. In the year 2016-2017 BIAL generated Rs 1,314.35 crore from operations out of which, more than Rs 500 Crores was only from UDF.

Here’s a chart showing the UDF collection by the Bangalore Airport-

BIAL is pushing for the continuation of the existing UDF till 2021 to fund its future infrastructure projects. The airport is running at full capacity of 25 million passengers a year and BIAL is targeting to double it in the next four years.

Airport authorities are planning to build a runway, a new terminal building and supporting infrastructure in the near future. They estimate that this expansion will cost Rs 12000 crores. The Karnataka government has supported BIAL’s stand on continuing the current UDF charges.

Managing Trustee of B.PAC, Ms. Revathy Ashok, has said its unfair to burden the passengers with this fee since the airport recorded a profit of 50 % last year. She also said that this kind of profitability is unheard of in any industry and this establishes the fact that excessive UDF charges have contributed to BIAL’s higher profit margin.

According to a citizen activist Mr Sanjeev Dyamannavar, in the past 10 years, BIAL has not done anything to generate income from the airport land. He suggests that they should tap into non-aeronautical revenue instead of burdening the passengers.

UDF is revised every 5 years by the Airports Economic Regulatory Authority (AERA) and the Ministry of Civil Aviation. The fee was last revised at the Bangalore Airport in 2015. Currently, Bangalore Airport charges the highest UDF in India.

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Airport Authorities May Soon Hike Passenger Security Fee!

Air tickets may soon become expensive as airport authorities have asked the government to increase the Passenger Security Fee (PSF).

PSF is the surcharge paid by each flyer to cover the cost of security deployed at airports. Currently, a passenger pays Rs 130 as security fee to the airlines when they book an airplane ticket.

Airport operators want this fee to be increased because the current amount is not enough to cover the airport security cost.

The fee is used to pay the salaries of Central Industrial Security Force(CISF) and state police personnel who are deployed to protect the passengers at airports.

According to the Chairman of Airports Authority of India (AAI), Mr. Guruprasad Mohapatra, The annual expense on airport security amounts to Rs 900 Crore & the ministry is facing a shortfall of more than Rs 100 Crores.

All airport operators have submitted their projection reports to the ministry and the latter is in discussion with these operators on hiking the PSF amount.

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