Archives for 2018

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Air India To Charge “Family Fee” For Middle Seat On Their Flights!

Want to sit with your family or friends on the flight together? Then, in that case, be ready to pay more as Air India will now be charging more for seat selection, according to a circular issued by Air India which tells you about the seat-selection fee on various routes.

Previously, the airline only charged for front-row seats on long-haul flights. With the new seat selection fee, you will have to pay an extra for the selecting a middle, window and aisle seat on domestic and international flights.

This extra charge for the middle seat is known as ‘family fee’ in some countries. In this, you have to pay extra for the seat, to make sure that your kid sit does not sit with a stranger.

According to the new rules –

  • You will have to pay Rs 100 for middle seats on domestic flights
  • If you choose a window or an aisle seat, you have to pay Rs 200
  • The seat-selection fee is Rs 200 on most international routes, except if you are travelling to Kathmandu, where it is kept at Rs 100
  • You will have to pay anywhere between Rs 800 and Rs 1,500, if you want to sit in the emergency exit row, depending on the route.
  • Choosing the window/aisle seat can set you back by anywhere from Rs 240 to Rs 1,500 for international flights.

Air India is, however, asking passengers to pay a whopping Rs 3,282 extra for the emergency exit row seats on flights flying on the US-India route. They will charge Rs 985 extra for the window and aisle seats. Thankfully, the middle is more wallet-friendly and costs Rs 197.

Seat fees also varies depending on the currency used at the of the airport of origin, on flights that fly from other countries to India. The extra fee will be charged when a passenger has to choose their seat during online booking or web check-in.

So, if you are going to book your seat in advance to enjoy extra-leg space, be mesmerised by the view from the window or sit with your family, you will have to pay a few extra bucks and get your favourite seat on an Air India flight.

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HAPPY HOLIDAYS: Airfares Dip By 9% This Summer!

If you are planning to travel by air for vacations this summer, there is some great news. Air travel fares are down by 4% to 9% for domestic flights.

Travel websites such as Yatra, Cleartrip and Ixigo show that even with demand increasing by 20%, fares will be lower than last year.

Here are the facts and figures which show how this has been possible –

  • Figures from Yatra.com show that there is a 5% drop in airfares as compared to the same period last year, except in the Delhi-Mumbai sector, where there is a 12% rise in airfares due to runway shut down.
  • Ixigo data shows that from April to June, there has been a drop of 9 % in domestic airfares compared to last year. There has been a drop of 19% in International airfares as well.

To take an advantage of the rise in demand, Airlines such as SpiceJet, GoAir and AirAsia are offering discounts, providing flight tickets under Rs 1,600 and giving offers to attract potential flyers. The most popular destinations seem to be Guwahati, Nagpur, Chennai, Imphal, Pune and Bhubaneshwar.

Apart from this being the peak travel season, the dip in airfares can be due to the following reasons-

  • Intense competition among airlines,
  • Increased capacity on airplanes
  • The ongoing discounts offered by airlines and online travel websites.
  • Oil prices remaining stable, which will keep the input costs lower for airlines.

Goomo, a renowned travel operator, is offering 20% discount on early-bird tickets and you can look forward to better discounts if you plan to travel mid-May.

With two long weekends coupled with summer vacations, airlines will look to tap into the holiday travel demand by offering such discounts. This move will definitely encourage and attract families with children and millennials to travel by air this holiday season.

So, if you are flying for your vacations this summer, Download the AirWhizz App. From real-time flight updates to information about your airline and airport, we give you all the information on the move.

Plan your summer vacations with ease and Fly Stress-Free!

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India’s No-Fly List – Rules For All Passengers!

In March 2017 an unfortunate incident occurred where a government official had physically manhandled an elderly Air India employee and hit him with his slipper “25 times” over not being given a business class seat in an all-economy plane.

Huge media coverage of this incident and a public outcry against the official prompted the ministry of civil aviation to draft India’s first ‘No Fly List’ and amend the rules or Civil Aviation Requirement(CAR) on handling unruly passengers in September last year.

To keep both passenger angst and air rage in check, preventive measures such as ‘No-Fly’ lists or bans have been enforced all around the world by governments and airlines combined.

With the recent incident of a man being put on the no-fly list by Air Vistara due to indecent behaviour, we at AirWhizz want you to know your rights as a passenger and be aware of the rules and regulation surrounding the ‘NO-Fly List’ in India.

WHAT IS A NO-FLY LIST?

 

Before we get into the rules and regulations set by the government and airlines, let us explain to you what exactly a ‘No-Fly List’ is.

A No-Fly List is created and maintained by the governing body of aviation in the country. The list contains names of people who are prohibited from boarding commercial aircraft for travel within, into, or out of the country.

In India, the No-Fly Lists contains two types of individuals-

  • Unruly passengers banned for a certain period based on examination of the case by the internal committee
  • Those individuals perceived to be a national security risk by the Ministry of Home Affairs.

WHAT ARE THE RULES SET BY THE DGCA?

In India, the Directorate General of Civil Aviation(DGCA) is responsible for managing this list in collaboration with airlines. Unruly behaviour has been categorised under 3 levels according to the regulations of DGCA –

Level1 (Unruly Verbal Behaviour)

A passenger found guilty of performing activities under Level1 could be banned from flying for up to three months.

Level2 (Unruly Physical Behaviour)

Offences related to physical behaviour come under Level2 and the offender could face a ban of up to six months.

Level3 (Life Threatening Behaviour)

Incidences where a passenger’s behaviour is considered life-threatening, like affecting the safety of the aircraft, come under level3. The offender will be banned for up to two years or more.

Repeat Offender

In case a passenger is a repeat offender, the duration of the flying ban will be twice that of his previous ban.

As far as making the No-Fly List is concerned, the responsibility will lie with the airlines. However, a passenger banned by one airline may travel on another carrier if allowed by the latter. The No-Fly ban is an additional penalty given, other than the punishment given to the offender under existing statutory laws.

The list of unruly passengers is provided by the airlines to the Directorate General of Civil Aviation and is available on the website of the airline and DGCA.

India is the first country in the world to have a no-fly list that is based on safety and not just security.

HOW DOES IT WORK?

The rules are implemented by all Indian airlines engaged in scheduled and non-scheduled air transport services for passengers travelling internationally and domestically.

Here’s how the process of filing a complaint is carried out-

  • The complaint of unruly behaviour is filed by the pilot-in-command.
  • These complaints are probed by an internal committee set up by the airline.
  • The internal committee must solve the matter within 30 days and specify the duration of the ban on the unruly passenger, failing which the passenger will be allowed to travel.
  • During the period of the enquiry, the concerned airline has the option impose a ban on the said passenger.
  • There are provisions for the passenger under question to appeal against the ban. He /she may appeal within 60 days from the date of issue of order to the Internal Committee.

The internal committee is made up of a retired District & Sessions Judge as Chairman and representatives from a different scheduled airline, passengers’ association, consumer association and a retired officer of Consumer Dispute Redressal Forum.

With technology advancements happening in the world of aviation, the governments “Digi Yatra” initiative, which sees biometric scanners and security systems linked to the passenger’s identification documents, will help airlines keep a track of people on this list efficiently and will help in ensuring on-board safety while maintaining an element of balance and safeguarding the interest of passengers, cabin crew and the airlines in the future.

If you want to know more about rules and regulations set by your airline, simply Download the AirWhizz App and read all about airline policies and information within the app.

Have a safe trip and fly stress-free!

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New Trial Plan To Ease Traffic Jams At Chennai Airport!

In a bid to ease traffic jams near the Chennai airport, the Airports Authority of India (AAI) will conduct a two-day trial of a new traffic pattern on Monday and Tuesday. There will be separate entry and exit points to the domestic and international terminals.

Passengers travelling to the Chennai airport on Monday and Tuesday afternoon, between 2 pm to 5 pm, will have to follow a new traffic route to reach the airport terminals.

The AAI wants to first try out a new traffic management system to handle airport traffic as a pilot and then implement it permanently if it is a success. A survey will be conducted during the trial period on the flow of vehicles.

This trial will help AAI understand how the traffic flow will work on the ground. The results of the survey will be analyzed to find out if any changes need to be done to the traffic pattern. The new traffic arrangement will be implemented in two weeks’ time if it’s a success.

Here are the changes that are going to be implemented for these 2 days –

  • The vehicles that come to domestic and international terminals will enter the airport using two entries
  • These entries will be routed via two new ramps that connect to the flyover in front of the terminals
  • Cars picking up passengers at the domestic terminal need not drive past the international terminal to exit the airport
  • An additional entry for the international terminal has been created for the vehicles coming from Tambaram.
  • All vehicles queuing up to drive down the flyover will have separate exit routes
  • AAI has set up new checkpoints at the three entry-exit points of the airport from GST Road
  • The roads inside the airport campus have been filled up with markings to guide cars to the parking lots in front of the domestic and international arrival halls on the ground floor.

The move was part of the original airport expansion plan and the ramps that link the road to the flyover in front of the terminals were ready a few months ago, but AAI wanted to wait till the metro station was completed and train services started. They also waited for the new toll booths to be installed according to the new traffic plan.

These toll booths are essential as they monitor the time each vehicle takes to enter and exit the airport. If a vehicle spends over 12 minutes inside the airport premises, then a parking fee must be paid. AAI hopes that the new pattern of vehicle flow will help reduce the complaint of cab drivers that they are not able to exit from the airport campus in less than 10 minutes due to congestion.

The congestions at the Chennai airport was caused by the 20,000 to 30,000 cars that it received every day. Hopefully, this pilot run will help in easing the traffic and will reduce delays and congestions at the airport once it is implemented in the future.

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Foreign Airlines Show Interest In Air India Sale As Domestic Carriers Steer Away!

It seems like no domestic carriers will be bid for Air India as the airline giants, IndiGo and Jet Airways, have released statements saying they will not take part in the national carriers disinvestment process. Reports also suggest that Tata Group will also be pulling itself out of the race.

Over the past few days, the airlines have blamed the terms of the sale for their unwillingness. In a statement given by Jet Airways last week, they said that they welcome the government’s move to privatize Air India. However, based on the review conducted by the airline and the terms of the offer in the memorandum, they will not be taking part in the bidding process.

The disinvestment process is divided into two stages:

  • PIM (Preliminary Information Memorandum) which involves receiving the letters of interest from potential bidders.
  • RFP (Request for Proposal) is the second stage of the bidding process where more details about the sale will come to light, if and when it happens.

Here are some of the terms mentioned in the memorandum that the bidders have to take responsibility of –

  • Under the proposed sell-off, the new buyer will have to take over 61 percent (or Rs 33,392 crore) of the debt burden. The current Debt of Air India amounts to Rs 54,742 crore.
  • The buyer has to safeguard the interests of 10000 – 15000 Air India employees.
  • The Owner has to list Air India on stock exchange under terms that will be decided by the government
  • The buyer has to keep the airline’s operations away from other businesses of the owner.

It is believed that British Airways, Singapore Airlines, Etihad Airways and Lufthansa have shown interest in buying Air India. Only Etihad Airways and Singapore Airlines confirmed their interest in buying the national carrier.

Etihad Airways is reportedly looking as a strong contender to bid for Air India as they have sent out feelers to the Reliance Anil Dhirubhai Ambani Group. Etihad is looking for partners to bid for Air India and is in discussion with companies other than the Anil Ambani group.

Air India has been struggling with competition from IndiGo and Jet Airways in the Indian markets. Air India market share in India has also gone down when Indigo and SpiceJet set out to grow their network. Its market share has come down to 13 percent which is nowhere comparable to the 36 percent share they had a decade ago.

The government has decided that there will be no change in the terms unless there are not enough bidders for the airline. For now, it seems like a game of wait and watch!

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Avoid These 8 Travel Mistakes To Fly Like A Pro!

For all the first-time flyers out there, it’s important to know that when you’re flying, things won’t always go according to plan. That doesn’t mean you won’t have the most amazing time ever, but it’s almost impossible to prepare for every situation that might happen.

There is an inherent amount of risk and circumstance that befalls every trip, no matter how well planned and executed. There will always be those things we just can’t plan for, can’t avoid and can’t control.

However, with that said, you are largely responsible for how smoothly your flight goes. So get off to a good start and avoid making these travel mistakes that all seasoned travellers have made in the past while flying.

1.PASSPORT ISSUES

Passports have an expiration date, so you’d think they’re good up until that date, right?

Well, not necessarily!

Some destinations require at least 3-6 months validity on your passport in order to travel. If you need a visa for your trip, this is mandatory, but check the rules for your destination long before the trip begins. From time to time, passengers have been denied boarding because if this.

2.PROCRASTINATING ON YOUR BOOKING

You may be busy or just too lazy to book a flight months in advance, but if you want to avoid paying high last-minute charges on flight tickets, stop procrastinating!

Airlines typically release their fares 11 months in advance. The cheapest fares are the first to go, followed by those higher up the price ladder until all that’s left are the most expensive seats. The longer you delay the more you’ll pay.

How to avoid making this mistake? BOOK EARLY!

3.PLANNING CONNECTING FLIGHTS TOO TIGHT

You have just flown into the Terminal 1 of the Delhi Airport and just have an hour to catch the next flight from Terminal 3(which is 7 km away from T1 and not taking into consideration the traffic). Not a good situation to be in!

Also, weather and congestion factors can cause unforeseen delays. If you’re booking connecting flights yourself, make sure you leave plenty of time between both.

You don’t want to start or end your trip being stressed out and running to make your flight or missing your flight entirely. It might even be wise to stay the night to avoid disaster.  Take it as a chance to explore a whole new destination

4.NOT DOING YOUR HOMEWORK

Imagine shelling out thousands of extra Rupees for overweight baggage on a one-hour flight.

Overweight baggage charges are one of the ancillary fees that some airlines rely on to make a profit, the fees per kilo are high and they apply the rules rigorously. Find out the baggage limit before you fly. If you’re over, you could wear your heaviest items to cut down your check-in weight.

5.NOT DOUBLECHECKING YOUR TRAVEL PLANS

We know you/your family/your travel agent are brilliant planners and cannot have made any mistakes but do have one last look at everything you’ve planned. Be sure the dates are all correct, you know exactly which airport to go to, where the pickup location is, etc.

Mistaken flight times is probably what has actually kept the airlines in business all these years. Do you know how expensive a last-minute ticket to most places is?

6.PACKING PROHIBITED ITEMS IN YOUR CARRY-ON

Even though it is sheer common sense, people still make the mistake of packing lighters, Swiss army knives, big bottles of lotion and bottled water in carry-on luggage.

This mistake just slows down the security check process at the airport causing you and your fellow passengers a huge problem. Also, beware of packing prohibited items like power banks etc. in your check-in luggage. In fact, last month at the Delhi airport, the baggage handling system failed due to many passengers carrying prohibited items in their check-in bags leading to major delays and a breakdown of the security process.

7.FLYING WITHOUT TRAVEL INSURANCE

Many people don’t realize this but getting travel insurance these days is cheap and easy and not at all time-consuming. Yet people fly around thinking that everything is going to be fine.

Why take that risk!

Today, travel insurance covers cancellations on flight tickets, loss of baggage, medical expenses, pay the total cost of your bookings and many more situations you need to be aware of in advance when you fly.

8.NOT USING TRAVEL TECH

In today’s technologically savvy era, people are still unsure to use technology as a helping hand when it comes to flying.

Using travel apps helps you plan your trip better. From real-time flight tracking to getting information about airports and airlines, technology has got a people closer to planning the perfect trip on the move.

So go ahead, Download the AirWhizz App and avoid making these common travel mistakes. Just upload your flight details within the app itself and get Flight Information, Airport & Airline Information, Purchase Travel Insurance And Much More! It is the only App you need when you Fly!

Travel like a Pro and Fly Stress-Free with AirWhizz!

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Soon Your Aadhar Will Be Your Boarding Pass! Paperless Flying Is Coming To India!

Imagine taking a flight from any major airport in India without having to produce a physical copy of the boarding pass, waiting in long security queues for manual checking and frisking or waiting to get your passport stamped.

All you need to do is share an image of your face along with your fingerprint scan at a designated kiosk located at the entrance of the airport and then simply walk through the airport and board your flight. The security checks will be automated via the automated body scanners and high-end cameras to run the background check and match your face and fingerprints with an existing database like Aadhaar.

A system which is implemented at airports in cities like Miami, London, Frankfurt, Dubai, and Sydney will soon become a reality in India.

The government will approve of this paperless flying experience by the end of this month. Once its approved airports all over India can start implementing this system. In fact, This hi-tech movement could start being implemented by July at the Bangalore and Hyderabad airport.

Bangalore and Hyderabad airports have implemented this pilot project successfully and could be the first airports to adopt this system in the coming few months. Airports Authority of India (AAI) has started preparing bid documents and will issue tenders which will be available for bidding by the end of this year.

However, the existing paper-based boarding system will still be there since linking Aadhaar to air tickets is not be mandatory.

This system is being developed under the air transport IT and communications service provider SITA and have named it ‘Smart Path’. Smart Path uses biometrics for identification along a passengers journey through the airport. It can be integrated easily into an airlines system and airport infrastructure.

To implement this system airports will need to install self-service equipment like check-in kiosks, baggage dropping units and specially designed gates for secure access and boarding. When implemented this system will make quick deployment easy and cost-effective. Smart Path helps airport authorities by finding data about passengers directly from the government’s database. This will allow greater transparency during immigration and border checks.

This system will make it easier for passengers who link Aadhaar to air tickets at the time of booking.  Passengers can breeze through the airport since they will only need their phone to show e-boarding pass at the security check and the boarding gate which will be scanned.

Apart from passengers, it will also help airport security and staff to identify the authenticity of the passenger and their ticket. Once the flyer is granted entry, the passenger will go through biometric authentication while clearing security and then at boarding gates, thus streamlining the whole security process at the airport.

The paperless initiative is being adopted all over the world, and we at AirWhizz, are continuously working towards implementing it in India because we believe that flying paperless is the future of air travel.

If you want to know more about how flying paperless will be beneficial for you, follow the link!

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Baggage That Requires Special Handling Will Be Charged A Fee At Dubai Airport!

If you find yourself traveling out of Dubai any time soon, make sure you pack some extra cash because a new fee has been introduced by Dubai National Air Transport Association(DNATA) at Dubai Airport.

So, if your luggage is not of the standard size & weight and if it requires special handling then you will have to pay more. The DNATA  Wednesday confirmed of this news and have announced that a new fee policy for ‘Out of Gauge’ has been implemented by Dubai airport.

Out of gauge or OOG baggage is the luggage that might be very heavy, too large, very light, fragile, does not have at least 1 flat surface or can damage or slow down the baggage handling management system. Basically, baggage that is outside the standard dimensions for airport luggage and cannot be sorted out by normal conveyor belts come under this category.  Items such as flat screen televisions, large blankets, and sports equipment are examples of such luggage.

According to the DNATA, airlines flying to some of the Asian countries receive a lot of OOG luggage like blankets, broomsticks and huge TV sets. Additional infrastructure and manpower was initially provided to handle OOG baggage. However, due to a high rise in such luggage being flown out, companies were forced to charge for the service for handling this baggage manually.

It is now up to carriers to decide whether they want to pass on the cost to the passengers or not and how they want the payment to be collected. Passengers will have to go to their carrier’s website for further details. The extra fee will be charged from passengers once the airlines renew their contracts with DNATA.

Airlines flying to same destinations have to renew their contracts at different times and those who do it early will be affected the first. DNATA did not provide the charges it is taking from different airlines and cannot comment on behalf of the airlines. However, DNATA insisted that passengers will be charged only if the carriers choose to do so.

Air India, has set the fee at DH45 per piece for such baggage but the fee may vary for other carriers depending on their contracts with DNATA.

For the benefit of the passenger, Emirates has revised its excess baggage charges. The changes are applicable for those who have booked their tickets on or after April 8, 2018. They have also doubled the discount on the purchase of additional baggage allowance online to 20%.

In case you want to know your airline’s baggage policies, look no further. Simply download the AirWhizz App and get information about your airline policies and rules on the move. Plan your trip smartly and Fly Stress-Free.

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