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Kolkata Airport To Introduce New Trolleys To Increase Passenger Convenience!

AirWhizzMar 28, 2018 No Comments

Kolkata Airport To Introduce New Trolleys To Increase Passenger Convenience!

Aviation Insider

The Kolkata airport handles about 50000 passengers a day. With flights scheduled between 6 AM and midnight, around 2,700 persons either arrive at or depart from the airport per hour.

Luggage trolley is the first thing that a passenger looks for at the airport. At Kolkata airport, finding a trolley has been a problem, especially during busy hours or late at night.

On top of that, Passengers have had to deal with poor customer service at the airport because of which the airport rankings have gone down.

All that Is about to change!

In an effort to improve their rating, the Kolkata airport will be introducing a new set of lighter, faster and sturdier trolleys for the passengers. This set of trolleys is the first batch after the airport’s expansion in 2013.

Here are all the details about the new trolley system being introduced at the airport-

  • 1580 new trolleys are being added to the existing 1500 plus trolleys currently at the airport.
  • An additional 2,500 new trolleys will be delivered, over the next 2 months
  • This will make the tally of new trolleys to 4000, enough to ensure there is no shortage
  • In addition, older trolleys are being regularly repaired

This move will make the trolley management easier for the ground staff. With twice the number of trolleys in circulation, there will be enough time for the ground handling staff to retrieve and stack trolleys near the luggage conveyor belts in the arrival level and entry to the terminal at the departure level.

Passengers who used the new trolleys on Tuesday said they were lighter, agile, more spacious and easier to use. Previously the front two wheels of the trolleys moved independently, making it tough for the passenger to move at the airport. This issue has been solved in the trolleys by the front wheels designed in the form of a nose wheel of an aircraft, thus making it easier to manoeuvre.

The new trolleys are being designed by a Mumbai based organisation “Delite Systems Engineering Pvt Ltd”. Here are the salient features of the new trolleys –

  • It has a rear wheel cover to prevent apparel such as “Dupattas” or longs scarves getting tangled in them.
  • It is lighter than the previous trolleys
  • It has a lower luggage platform which will increase the load capacity and make it more spacious
  • Front wheels are designed in the shape of an aircraft’s nosewheel, making it agile and easy to move.
  • Overall, it has a better design as compared to the old trolleys

With this initiative, almost 5500 trolleys will be available for the passenger at the airport within 2 months. According to the airport director, Mr Atul Dikshit, Once the airport has 4,000 new trolleys and 1,500 old trolleys in circulation, they will deploy around 1,000 trolleys in the old terminal from where Haj flights operate. A few trolleys will be kept in reserve for emergency.

The airport officials are confident that, with this move, the passenger experience will improve, and the ratings of the Kolkata airport will go up. This move will also help the airport management to streamline the trolley system making it easier and smoother for them to handle.

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Traffic To Take Its “Toll” Enroute Bangalore International Airport!

AirWhizzMar 27, 2018 No Comments

Traffic To Take Its “Toll” Enroute Bangalore International Airport!

Aviation Insider

It is a well-known fact amongst frequent flyers and Bangalore citizens that the commute to the Bangalore airport, also known as the Kempegowda International Airport(KIA), is long and time-consuming. Adding to this, early mornings and late nights see a lot of jams at the toll booths as there is a high volume of flights operating at KIA during that time.

Well! The ride to the Kempegowda International Airport is about to get a lot longer!

From today, the Devanahalli toll booth will start toll collection for cars that will be heading towrds the Bangalore airport. If cab drivers are to be believed, this situation is going to cause a daily traffic problem, increasing the time to reach the airport.

This decision has been taken by the National Highways Authority of India to prevent reduction in revenues. Previously, people going to the airport used the expressway one way and the recently opened alternative road for their return journey, escaping the toll.

This decision has come under harsh criticism, but the toll operators are confident that the decision will not be taken back. An official working at the toll plaza commented “Everyone will choose to escape paying toll instead of shelling out money during the return trip. The moment an alternative route was made available, this decision became unavoidable.”

The Bangalore Chamber of Industry and Commerce (BCIC), came out strongly against this decision and said that this decision will worsen traffic jams and will dent the city’s image.   Mr. Ahmedali, a former BCIC president, along with the BCIC submitted a petition to the National Highways Authority of India(NHAI) and the state government to reverse this decision. They said that there are long traffic ques at the tollbooth during peak hours, in spite of having more lanes.

The toll operators have said, to make things easier, there will be 15 booths available for those heading towards the airport. All booths will be equipped to deal with customers who use FASTag and there will be one dedicated lane for them.

The BCIC is not opposed to toll collection.However, they are adamant that NHAI must ensure smooth movement of the traffic to and from the airport. To do this BCIC has given the following suggestions –

  • No More Than 3 Vehicles Should Wait In Any Lane
  • Number Of Tolls Should Be Increased And Should Be Operational During Peak Hours
  • There Should Be Enough FASTag Lanes For FASTag Vehicles Only
  • Promote The Use Of FASTag (Electronic toll collection system in India)
  • Collect Toll At The Airport And Pass It On To The Operator At The Toll Plaza

So if you have any flights scheduled from today onwards, Be sure to leave for the airport well in advance.

Wondering what time to leave for the airport? Download the AirWhizz App and get real-time notifications on when to leave for the airport based on live traffic updates and status of your flight.

Never Miss A Flight Again And Fly Stress-Free!

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Flying Paperless Is About To Become A Reality In India!

AirWhizzMar 26, 2018 No Comments

Flying Paperless Is About To Become A Reality In India!

Aviation Insider

Over the past few years, the number of passengers flying In India has increased and airports are finding smarter and innovative ways to deal with increased passenger traffic.
In a move counter this situation, air transport IT and communications service provider SITA is going to help India lead the way in biometric air travels.

According to Maneesh Jaikrishna, SITA Vice President – Indian Subcontinent, Eastern and Southern Africa, the SITA will deliver a seamless biometric experience across all airlines and airports (Domestic and International) in India by linking the Aadhar Biometric system with SITA’s Smart Path Technology.

Elaborating on the concept he said, the biometric identification cards and foreign passports of the citizens will be linked to the databases of airports, airlines and other stakeholders. This will make the passengers flying experience more consistent and secure during the journey. This will allow passengers to use their biometric identity, no matter where they travel.

In addition to the biometric air travel experience, SITA has also provided a solution for secure and smart baggage handling at the airports. The Airports Authority Of India(AAI) will implement the SITA’s baggage management solution “BagManager” at 15 Indian Airports to improve the baggage handling operations. BagManager was first implemented at the Kolkata and Chennai airports back in 2015.

According to Mr Jaikrishna “Soon, 15 airports in India will start getting real-time information on the status of passengers’ baggage, which will significantly reduce the chances of baggage mishandling.”

The 15 airports where “BagManager” will be implemented are – Thiruvananthapuram, Calicut, Mangalore, Tirupati, Chennai, Madurai, Kolkata, Goa, Lucknow, Jaipur, Amritsar, Leh, Chandigarh, Trichy and Ahmedabad.

The paperless initiative is being adopted all over the world, and we at AirWhizz, are continuously working towards implementing it in India because we believe that flying paperless is the future of air travel.

Wondering what are the different benefits of flying paperless? Follow The Link!

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Biometric Boarding Process Soon To Be Introduced At Indian Airports!

AirWhizzMar 24, 2018 No Comments

Biometric Boarding Process Soon To Be Introduced At Indian Airports!

Aviation Insider

The Airports Authority of India(AAI) will soon be introducing Biometric Access System to make the Boarding process for passengers more convenient.

This System will be introduced as a Pilot project at 3 Indian Airports such as Varanasi and Vijayawada. It is believed that AAI has chosen Kolkata as the third airport for the pilot project.

The AAI will soon be inviting bids from the interested parties for this system according to its Chairman, Mr Guruprasad Mohapatra. He Has also said that they will soon be issuing tenders and the project should start in the next 6 to 7 months.

This initiative is being taken due to the changing profile of air passengers in the country and the safety challenges that come along with it. This technology will play a huge part in taking on such challenges.

The 3 Airports mentioned above have been chosen as an initiative for the Digi Yatra wherein the Aadhar details of the passenger will be used for biometric-enabled boarding process. Under this initiative, the civil aviation ministry will make boarding pass and security check-in digital. The idea is to safely identify travellers through Aadhaar number, passport or other documents.

The Biometric boarding system has had a positive effect on an airport’s security system all around the world. The introduction of such a technology in India will streamline the security process at airports by making it easier on the airport authorities to keep a track of security and making passengers feel safer when they get on a flight.

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Fly In Luxury: 10 Fabulous First-Class Cabins In the World!

AirWhizzMar 23, 2018 No Comments

Fly In Luxury: 10 Fabulous First-Class Cabins In the World!

Travel Like a Pro

For most air travellers, the average flight comprises of a cramped-up seat with an occasional snack and a complimentary plastic cup of water.

And then there’s first class. A place where you start your journey with champagne upon taking your seat, a soft &hot towel and enough leg room to stretch your tiredness away.

Airlines have been recently reducing the number of first-class seats to expand the business class, but they are changing their first class seats for the privileged few who will pay anything to experience exclusivity and extravagance on board.

Here Is a look at the 10 most Luxurious First-Class Cabins in the world!

1.Qantas

As a Qantas First Passenger, experience a journey of unsurpassed extravangance!

Qantas Airways premium clientele can feel as relaxed as possible even before set foot in their luxurious first-class accommodations. Prior to take off, you will be treated to Chauffer Service and some complimentary pre-flight therapy at the Day Spa.

You get to savour exotic food from their onboard menu, designed by celebrity chef Neil Perry, wearing designer pyjamas in front of a 17-inch Inflight entertainment screen.

2.Japan Airlines

Japan Airlines’ first-class is among the best in the world, thanks not only to the actual seats themselves but also the onboard services and amenities.

As a JAL First Class passenger, you will be fly in a private luxury suite with 23-inch entertainment screens and fine dining featuring both Japanese and Western cuisine as well as Porsche Design amenity kits.

3.Singapore Airlines

Singapore airlines give a personal touch to its first-class passenger experience! Every moment you spend in the First Class will make you feel royal!

The most luxurious part? You don’t even have to ask.

Your favourite tea, piping hot. Breakfast in bed, even at three in the morning. Quiet space to work. Quiet time to relax. And someone to call on at any time. You are in for a treat!

4.Air France

Air France’s La Première cabin personifies the sophistication you’d expect from the airline’s home country.

La Premiere delivers on its promise of French style at 30,000 feet. Luxury goodies include a six-and-a-half-foot-long bed, beauty products from international brands and menus by a selection of renowned French Michelin Star chefs.

5.Cathay Pacific

Cathay Pacific has long been recognized for setting the standard for its excellent service and seats. You get to Experience world-class service and the warmth of Asian hospitality.

As a Cathay Pacific first class passenger, you are treated to a host of luxurious goodies including a Zegna amenity kit, Bose noise-cancelling headphones, and organic cotton pyjamas.

6.Qatar Airways

Luxurious and elegant décor underlines the sense of spaciousness of Qatar Airways First Class cabins. No Wonder they were awarded the Skytrax Airline of the year in 2017.

Their award-winning cabin crew look after your every need and deliver the world-class service you expect.

From signature dishes to Bric’s amenity kits and designer sleep suits by White Company, Qatar Airways pampers you from check-in to destination.

7.Lufthansa

Lufthansa is the most recent airline to receive a five-star rating from Skytrax.

The most unique feature of the Lufthansa first class is that in the centre of the cabin is a bar station, with an array of free-flowing wines and exotic chocolates.

Other than that, you are treated to fine dining, hundreds of entertainment options, limousine service, and use of a private first-class terminal.

8.British Airways

The British Airways First class cabin is all about Style!

You get to rest in handstitched leather and chrome finished seats with a wardrobe and mirrored cabinet located within arm’s reach.

To give you a feel of the British lifestyle, cabin crew present to you traditional afternoon tea with smoked salmon, rocket lettuce sandwiches and house-made scones with clotted cream.

9.Emirates Airlines

Emirates First-class suites offer you the comfort of your own home with the luxury of a five-star hotel, boasting a leather-seat-turned-bed in each private room.

Feeling Social? You can visit the onboard lounge for a drink with your fellow passengers.

10.Etihad Airways

The most luxurious of them all is “The Residence”, Etihad’s 125 square foot flying luxury home found on its fleet of Airbus A380s.

You will get your own living room, a double bed, a private shower, and the services of a personal butler who will serve you delicious cuisines from around the world prepared by Michelin star celebrity chefs.

No wonder the Etihad Airways First class ticket is the most expensive ticket in the world.

 

Can’t-Wait to experience the luxury of first-class?

Download the AirWhizz App and get real-time flight updates to track your flights on the move. So go ahead, travel in style and fly stress-free.

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The Immigration Process At Delhi Airport Is Set To Get A Lot Smoother!

AirWhizzMar 23, 2018 No Comments

The Immigration Process At Delhi Airport Is Set To Get A Lot Smoother!

Travel Like a Pro

Delhi airport became the 7th busiest airport last year after it handled more than 63.5 million passengers. Standing in the immigration queue at such busy airport can often get under your skin. All that is about to change!

Indira Gandhi International Airport in Delhi will be introducing E-Immigration gates to reduce the time taken to board the flight.

Here are all the details about the New E-Immigration gates at IGI, New Delhi-

  • The Technology will be introduced on a trial basis for 2 months at the arrivals section
  • The E-Immigration gates will scan and read your passport information
  • They will have a face recognition technology where your face will be captured using a High Accuracy Camera
  • The gates will automatically swing open after scanning details
  • Initially, 2 such gates will be installed
  • As many as 40 gates could be eventually installed this year

According to officials “travellers who are considered as low-risk will be approved and verified by agencies and can go through by the machine. A database of passengers who travel abroad on a regular basis will be made.

Under the current process, with manual stamping and checking of passports, the passenger clears his immigration process in about 10 minutes.With the New E-Immigration Gates, a passenger will take only 15 seconds to clear immigration.

The installation of E- immigration gates is a great initiative by the airport. It will reduce the waiting time for passengers and will have a positive impact on the airport staff as well as the passengers.

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SpiceJet And IndiGo To Partially Shift Its Operation To Terminal 2 At The Delhi Airport from March 25.

AirWhizzMar 16, 2018 No Comments

SpiceJet And IndiGo To Partially Shift Its Operation To Terminal 2 At The Delhi Airport from March 25.

Aviation Insider

Delhi International Airport Ltd.’s (DIAL) announced today that IndiGo and SpiceJet will partially shift their operations from Terminal 1 (T1), to Terminal 2 (T2) of IGI Airport from March 25.

This is being done to support the ongoing expansion work happening at Terminal 1 of the Indra Gandhi International Airport, New Delhi.

Worried which Terminal your flight will depart from? Read on!

SpiceJet has announced that they will be shifting the operations of 22 of its flights operating to seven sectors to Terminal 2 at the Delhi Airport. All flights departing from Terminal 2 will also have a prefix of “8” in the flight number.

Indigo too will be shifting 94 flights to Terminal 2 and have prefixed the number “2”  in their flight numbers.

Below the list of all the flights of Spicejet and Indigo which will now operate from Terminal 2, IGI Airport, Delhi.

Still confused? Simply download the AirWhizz app and add your flight to get the right terminal for your flight along with flight alerts and offers for your trip.

Spicejet Airlines:

Old Flight No. New Flight No From To Dep
SG 194 SG 8194 Ahmedabad Delhi 6:05 AM
SG 912 SG 8912 Ahmedabad Delhi 7:40 PM
SG 912 SG 8912 Ahmedabad Delhi 7:40 PM
SG 912 SG 8912 Ahmedabad Delhi 6:10 PM
SG 913 SG 8913 Delhi Ahmedabad 6:20 AM
SG 193 SG 8193 Delhi Ahmedabad 6:50 PM
SG 211 SG 8211 Delhi Goa 8:20 AM
SG 171 SG 8171 Delhi Goa 11:30 AM
SG 144 SG 8144 Delhi Goa 5:55 PM
SG 561 SG 8561 Delhi Kochi 6:30 AM
SG 561 SG 8561 Delhi Kochi 7:20 AM
SG 40 SG 8480 Delhi Patna 7:10 PM
SG 15 SG 8185 Delhi Pune 8:45 AM
SG 93 SG 8938 Delhi Pune 4:55 PM
SG 473 SG 8473 Delhi Surat 5:45 AM
SG 47 SG 8478 Delhi Surat 2:40 PM
SG 212 SG 8212 Goa Delhi 11:30 AM
SG 172 SG 8172 Goa Delhi 2:35 PM
SG 145 SG 8145 Goa Delhi 9:05 PM
SG 562 SG 8562 Kochi Delhi 11:05 AM
SG 41 SG 8481 Patna Delhi 9:35 PM
SG 937 SG 8937 Pune Delhi 7:20 AM
SG 14 SG 8184 Pune Delhi 4:05 PM
SG 474 SG 8474 Surat Delhi 8:15 AM
SG 479 SG 8479 Surat Delhi 4:55 PM

Indigo Airlines:

Old Flight No. New Flight No From To Dep
6E 108 6E 2108 Bengaluru Delhi 10:30
6E 123 6E 2123 Delhi Bengaluru 15:50
6E 126 6E 2126 Delhi Bengaluru 16:00
6E 131 6E 2131 Delhi Bengaluru 21:00
6E 131 6E 2131 Delhi Bengaluru 20:45
6E 132 6E 2132 Bengaluru Delhi 6:05
6E 132 6E 2132 Delhi Srinagar 10:10
6E 132 6E 2132 Bengaluru Delhi 5:30
6E 133 6E 2133 Delhi Bengaluru 5:10
6E 148 6E 2148 Delhi Srinagar 15:05
6E 197 6E 2197 Srinagar Delhi 17:05
6E 197 6E 2197 Delhi Visakhapatnam 19:25
6E 201 6E 2201 Delhi Raipur 12:30
6E 203 6E 2203 Delhi Srinagar 12:45
6E 204 6E 2204 Raipur Delhi 14:50
6E 211 6E 2211 Delhi Bhubaneswar 15:35
6E 246 6E 2246 Bengaluru Delhi 13:00
6E 256 6E 2256 Bhubaneswar Delhi 9:35
6E 273 6E 2273 Delhi Bengaluru 22:10
6E 273 6E 2273 Delhi Bengaluru 22:00
6E 289 6E 2289 Bengaluru Delhi 22:10
6E 297 6E 2297 Delhi Bengaluru 9:35
6E 297 6E 2297 Delhi Bengaluru 9:00
6E 305 6E 2305 Bengaluru Delhi 21:15
6E 306 6E 2306 Delhi Bengaluru 17:05
6E 314 6E 2314 Bhubaneswar Delhi 18:25
6E 3591 6E 2591 Vadodara Delhi 7:10
6E 3646 6E 2646 Bagdogra Delhi 12:25
6E 367 6E 2367 Bengaluru Delhi 8:30
6E 3752 6E 2752 Chennai Delhi 18:45
6E 393 6E 2393 Delhi Raipur 8:30
6E 398 6E 2398 Delhi Bagdogra 12:25
6E 3988 6E 2988 Bengaluru Delhi 16:55
6E 423 6E 2423 Delhi Bengaluru 13:00
6E 443 6E 2443 Delhi Chennai 9:55
6E 454 6E 2454 Raipur Delhi 19:40
6E 454 6E 2454 Raipur Delhi 19:10
6E 458 6E 2458 Delhi Bengaluru 6:25
6E 475 6E 2475 Bengaluru Delhi 4:00
6E 484 6E 2484 Bengaluru Delhi 23:30
6E 486 6E 2486 Raipur Delhi 9:40
6E 487 6E 2487 Chennai Delhi 10:50
6E 488 6E 2488 Vadodara Delhi 21:15
6E 489 6E 2489 Bhubaneswar Delhi 5:15
6E 5013 6E 2013 Delhi Bhubaneswar 9:00
6E 519 6E 2519 Delhi Chennai 21:45
6E 524 6E 2524 Delhi Amritsar 5:15
6E 525 6E 2525 Amritsar Delhi 6:55
6E 5263 6E 2263 Delhi Bagdogra 14:00
6E 5405 6E 2405 Bhubaneswar Delhi 21:50
6E 554 6E 2554 Srinagar Delhi 10:55
6E 606 6E 2606 Delhi Chennai 7:15
6E 6064 6E 2064 Delhi Vadodara 14:10
6E 6065 6E 2065 Bengaluru Delhi 12:30
6E 6162 6E 2162 Delhi Chennai 20:35
6E 6228 6E 2228 Bengaluru Delhi 7:10
6E 6299 6E 2299 Udaipur Delhi 21:00
6E 6299 6E 2299 Udaipur Delhi 19:15
6E 637 6E 2637 Delhi Bengaluru 18:50
6E 6376 6E 2376 Delhi Bengaluru 0:05
6E 6409 6E 2409 Raipur Delhi 11:10
6E 646 6E 2616 Bhubaneswar Delhi 16:20
6E 6512 6E 2512 Vadodara Delhi 16:15
6E 6512 6E 2512 Delhi Bhubaneswar 18:25
6E 652 6E 2652 Chennai Delhi 5:00
6E 6667 6E 2667 Delhi Chennai 16:20
6E 6695 6E 2615 Delhi Bengaluru 11:00
6E 6726 6E 2726 Visakhapatnam Delhi 8:55
6E 6726 6E 2716 Bengaluru Delhi 20:00
6E 6929 6E 2929 Delhi Bengaluru 7:55
6E 694 6E 2694 Srinagar Delhi 15:05
6E 694 6E 2694 Delhi Chennai 18:05
6E 695 6E 2695 Chennai Delhi 8:30
6E 698 6E 2698 Chennai Delhi 15:15
6E 698 6E 2698 Delhi Vadodara 19:10
6E 698 6E 2698 Chennai Delhi 15:35
6E 6999 6E 2912 Delhi Raipur 17:30
6E 701 6E 2701 Delhi Bhubaneswar 6:45
6E 702 6E 2702 Delhi Vadodara 5:10
6E 704 6E 2704 Chennai Delhi 22:50
6E 719 6E 2719 Delhi Visakhapatnam 5:20
6E 746 6E 2746 Delhi Udaipur 7:55
6E 746 6E 2746 Delhi Udaipur 7:50
6E 747 6E 2747 Udaipur Delhi 14:10
6E 751 6E 2751 Delhi Udaipur 13:25
6E 757 6E 2757 Delhi Raipur 6:50
6E 772 6E 2772 Visakhapatnam Delhi 18:30
6E 783 6E 2783 Bengaluru Delhi 18:25
6E 808 6E 2808 Bengaluru Delhi 18:55
6E 839 6E 2839 Delhi Bengaluru 15:15
6E 841 6E 2841 Delhi Bhubaneswar 22:50
6E 859 6E 2859 Delhi Chennai 8:25
6E 894 6E 2894 Bagdogra Delhi 18:25
6E 894 6E 2894 Delhi Amritsar 21:30
6E 895 6E 2895 Amritsar Delhi 23:15
6E 907 6E 2907 Chennai Delhi 17:15
6E 943 6E 2943 Bengaluru Delhi 10:10
6E 963 6E 2963 Delhi Bengaluru 19:40
6E 976 6E 2976 Chennai Delhi 6:30
6E 977 6E 2977 Delhi Bengaluru 22:40
6E 978 6E 2978 Bengaluru Delhi 14:30
6E 985 6E 2985 Delhi Chennai 6:20
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Denied Boarding on Your Flight? Know Your Rights As A Passenger!

AirWhizzMar 16, 2018 No Comments

Denied Boarding on Your Flight? Know Your Rights As A Passenger!

Travel Like a Pro

In April 2017, United Airlines sparked an outrage in the US by forcibly removing a passenger from an overbooked flight in Chicago.

If you think that something like this can never happen in India, Read on!

Airlines in India deny boarding to passengers if they have overbooked flights which is a common thing during peak travel seasons. Most travellers have no idea that they can be denied boarding even with a confirmed ticket. This is a very common thing and there are rules about it which are regularly updated.

Mishaps at the airport can strike at any time, and sometimes the best you can do is to expect the unexpected.

We at AirWhizz want to keep you well informed if you ever get stuck in such a situation.

Why Do Airlines Overbook?

Before we get into what you should do if you are bumped off a flight involuntarily, you need to know why you can be denied boarding a flight.

Airlines tend to overbook flights because they don’t want empty seats due to no-show (When people with confirmed tickets don’t show up on time) and the flight takes off with empty seats.

Can the Airlines do this?

YES, THEY CAN!

According to the Directorate General of Civil Aviation (DGCA), India’s aviation regulator, if more passengers are expected to report for a flight than the number of seats available on a particular day due to overbooking, airlines can deny boarding even if someone holds a confirmed booking and reports well within the specified time.

The DGCA also says that before denying a passenger on board for an overbooked flight, the airline must first ask for volunteers to give up their seats.

Seems Unfair Right?

Well! There are provisions for such situations.

The airline has to offer benefits if a passenger willingly lets his/her seat go. If you are bumped off against your wish, the airline is liable to pay monetary compensation according to the provisions decided by the DGCA.

What kind of Compensation are you entitled to?

Usually, airlines compensate the passenger with a ticket on an alternative flight scheduled to depart within one hour of the originally scheduled departure. If the airline fails to do so, They have to compensate you in the following way –

In case The Airline Arranges Alternate Flight scheduled to depart within 24 hours

  • An amount equal to 200% of booked one-way basic fare
  • Airline fuel charge
  • Subject to maximum of INR 10,000

In case The Airline Arranges Alternate Flight scheduled to depart after 24 hours

  • An amount equal to 400% of booked one-way basic fare
  • Airline fuel charge
  • Subject to maximum of INR 20,000,

In case passenger does not opt for alternate flight

  • Refund of full value of ticket
  • Compensation equal to 400% of booked one-way basic fare
  • Airline fuel charge
  • Subject to maximum of INR 20,000

How to avoid being Denied Boarding?

Follow these simple travel tips if you want to avoid being in this situation –

  • Check-in Online.
  • Learn about the refund policies of your airline.
  • Find out the ‘Grievance Redressal’ process for such situations.
  • Use AirSewa, an initiative launched by the government, to report any grievances related to flying in India.
  • Reach the airport well before time especially during peak hours or peak-season flights.

So the next time you plan to fly and want to avoid such a situation, Look no further! Download The AirWhizz app and reach well on time by getting real-time flight updates on your phone. You can also read all about airline policies and information within the app.

Have a safe trip and fly stress-free!

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