Passengers travelling from Mumbai Airport will now be able to remotely check-in for their flights from hotels located near the airport.
Mumbai International Airport Limited (MIAL) has installed self-check-in kiosks at 3 transit hotels within the airport and 6 hotels located outside the premises.
Here are all the details about it-
- The self-check-in kiosks have been installed at the Sahara Star, Hyatt, Taj Santa Cruz, ITC Maratha, Hilton and The Lalit.
- MIAL is in the process of installing these Kiosks at 5 other hotels located nearby.
- Flyers will be able to check-in for their flight without any human interaction. This type of platform is known as Common Use Self Service(CUSS) Kiosk.
- With the help of these CUSS kiosks, travellers will be able to print their boarding pass and baggage tags for their check-in luggage before leaving the hotel.
- Passengers can move directly to the security queue once they reach the airport.
- This system will make the entire check-in experience electronic.
The upgrade of IT infrastructure inside Terminal 1 of the Mumbai Airport has also made it fully self-check-in compliant.
Airlines such as IndiGo, SpiceJet and GoAir are now on the CUSS platform with baggage tag-enabled kiosks and self-bag drop facility. Passengers can generate their boarding pass and baggage tag from the kiosk and move to either the fast bag drop or self-bag drop counter.
The concept of “self-bag drop” has been implemented by many airports outside India for a while now. However, Mumbai airport implemented this system back in 2016 when it introduced self-check-in kiosks equipped to print out boarding passes and baggage tags inside the airport.
With the implementation of the CUSS platform, Terminal 1 at the Mumbai Airport becomes the first terminal in India to have a fully automated check-in system.
Airport officials have said that they are trying to bring more airlines on this platform for the convenience of passengers.
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