IndiGo Flight Delayed by 5 Hours, Passengers Protest At Delhi Airport!

Passengers took matters into their own hands at the Delhi Airport, after a Guwahati bound IndiGo flight was delayed by 5 hours on Wednesday.

A group of passengers left the IndiGo flight and started protesting against the delay and mismanagement on part of the airline. They were standing meters away from the active runway while protesting.

The Delhi to Guwahati flight, which was carrying 177 passengers, was delayed due to a sudden change in weather on Wednesday night.

Here are the details of the incident –

• Flight operations were partially affected last evening as a thunderstorm hit Delhi and its surrounding areas, causing 21 flights to divert from the IGI Airport.
• The IndiGo aircraft (6E-694) which was scheduled for Guwahati arrived late because of the weather conditions.
• The airline started the boarding process at 8.15 p.m. But with the weather intensifying, the aircraft could not depart and had to wait for a “respective departure slot”.
• The departure was further delayed as the pilot’s flight duty time was over and a new crew was arranged.
• Passengers on the flight were agitated over the delay. There was no communication from the airlines about the cause.
• A group of angry passengers de-boarded the flight at around 10 p.m. and tried to block the taxiway.
• CISF had to be called in to contain the ruckus and force passengers back into the plane.
• The flight, which was to depart at 6:30 p.m. finally took off at 11:45 p.m.

The passengers were provided accommodation and ground transportation by the airline at Guwahati after landing.

IndiGo stated they were not aware of passengers getting down from the aircraft. In a statement released by the airline, they said that they regretted the “inconvenience caused to the passengers” and stated the reasons for the delay.